Enterprise Rent-A-Car

3.8
432 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Oklahoma City, OK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwest Expy. location today.

Location

Enterprise Rent-A-Car
3407 NW Expressway, Oklahoma City, OK
73112, United States

Hours

Reviews

3.8
432 reviews
5 stars
259
4 stars
46
3 stars
20
2 stars
14
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported poor service and unprofessional behavior.

Reservation Issues

Numerous complaints about reservations not being honored or vehicles not being available despite confirmations.

Vehicle Condition

Some customers received clean and well-maintained vehicles, while others reported issues such as smoke odors and damage.

Communication Problems

Customers experienced difficulties reaching the location by phone and receiving timely updates regarding their rentals.

Overall Experience

While some customers had positive experiences and plan to return, others expressed frustration and disappointment, leading to a lack of trust in the service.
  • FL
    Floyd Lorne
    Nov 13, 2025
    5.0
    They are the greatest of any car renting experience I've ever had. Super nice with a great sense of humor. They are special people with dynamic personalities!
  • SK
    Sandra Kleckner
    Oct 21, 2025
    5.0
    First time to rent a car. Extremely happy with this location. Very helpful and kind. The vehicle was clean and ready to go.
  • AH
    Ahmad Helmy
    Oct 20, 2025
    1.0
    Absolutely atrocious experience through and through. Made a booking with more than 48 hours notice and and wasn’t told anything until 12 MINUTES before my reservation that I was sent a generic email that my reservation wouldn’t be honored. Unapologetic and snobby employees (as well as trying to lie about their operating hours to try to save their own hinds), and an absolute sorry excuse for customer service.
  • HB
    Holly Byrd
    Oct 18, 2025
    5.0
    I was in a accident and they been so helpful and kind. I would rent from them again. Thank you enterprise for being so helpful. Also a shout out to Chanelle she was a jewel.
  • MF
    Mikayla Franklin
    Oct 9, 2025
    5.0
    The two beautiful ladies at the Northwest Expressway location made everything so smooth and easy for me. I was in an accident and needed a rental car. They called me right after my insurance requested the rental, got everything set up, and had me in a car by the next day. I had to extend the rental, and it was no issue at all. I’ll definitely be going back to that location—they were so nice and funny, and they really made my experience so much better.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the location and address of Enterprise Rent-A-Car in Oklahoma City?

Enterprise Rent-A-Car is located at 3407 NW Expressway, Oklahoma City, OK 73112, USA.

What types of rental vehicles does Enterprise Rent-A-Car offer?

They offer a wide range of vehicles including cars, vans, and luxury cars for rental.