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Bob Moore Volkswagen

4.5
(468 reviews)

Business Details

5 E Memorial Rd, Oklahoma City, OK
73114, United States
(405) 529-5600
http://www.bobmoorevolkswagen.com/

About

Volkswagen DealerCar DealerUsed Car Dealer
Bob Moore Volkswagen offers the Oklahoma City metro a great selections of new and preowned vehicles, along with superior customer service. Our staff is full of experience, whether it's sales, finance or service they’ve got you covered on all ends. Check out our inventory online on our website, or come visit our lot in person, located off East Memorial Rd and North Santa Fe Ave in Oklahoma City. We hope to see you soon!

Location

Bob Moore Volkswagen
5 E Memorial Rd, Oklahoma City, OK
73114, United States

Hours

Reviews

4.5
468 reviews
5 stars
388
4 stars
18
3 stars
6
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting sales representatives like Haiden and Sam for their professionalism and attentiveness.

Sales Experience

Overall, customers reported a smooth and stress-free car buying experience, with several noting the lack of pressure during the sales process.

Service Quality

While many reviews praised the service department for thorough inspections and transparency, some customers expressed dissatisfaction with long wait times and issues with service accuracy.

Finance Department

Feedback on the finance department was mixed, with some customers experiencing pressure tactics and dissatisfaction with financing options, while others found the process respectful and straightforward.

Cleanliness

The dealership received consistent praise for its cleanliness and welcoming atmosphere, contributing positively to the overall customer experience.
  • RW
    Rebekah Willmett
    5 days ago
    5.0
    My husband and I showed up at 6PM (they were set to close at 7) with our two toddlers in tow and had a vehicle to trade-in and were hoping to purchase an Atlas. We were connected with Sam as our salesman and he was great. Even though we were there after close everyone (even the other salesmen that weren’t working directly with us) helped entertain our toddlers and did not act frustrated that we were there in the last hour. I feel they gave me a fair deal. Then to top it all off, a few days after purchasing our Atlas, the battery died. I brought the car back to the dealership and the service team was excellent. They helped solve the issue I was having in an incredibly fair way and the whole experience has just been ⭐️⭐️⭐️⭐️⭐️! We will be back when I upgrade to my third Volkswagen lol. Thanks Bob Moore VW, Sam, and the service team members who were excellent but I did not get your names!
  • TW
    Tina Weng
    Feb 17, 2026
    5.0
    Absolutely love Jose and everyone in service! They went above and beyond towels my little car get back on the road. I would definitely give my recommendations for this service department! Thanks again to Jose and all the guys!
  • JS
    jorden stephens
    Feb 10, 2026
    5.0
    5 stars for the service department. I’m in healthcare and Chandi takes great care of me and gets me in and out and back to work. So thankful for him and his fellow coworkers!!
  • AE
    Austyn Edwards
    Feb 2, 2026
    5.0
    Great experience with this dealership. I went in for an oil change and was provided with amazing service on my GTI. The technician did a great job with the multi point inspection video/report so I know exactly what’s going on with my vehicle. My service advisor was very professional and transparent. Previously I went to Oklahoma City Volkswagen and was up-charged for a digital storage fee. Stay away from Oklahoma City Volkswagen and come to Bob Moore Volkswagen instead. Friendly staff and great service. I will be back again. Seriously, stay away from Oklahoma City Volkswagen they will up charge you for any and everything.
  • AS
    Ashley Stephens
    Jan 29, 2026
    4.0
    We had an amazing car-buying experience with Sam! He was upbeat, efficient, and moved quickly while showing us different cars I was interested in. Even though it was cold outside, I never once felt like a burden. That alone set him apart from other dealerships we visited, where things felt slow and less welcoming. Sam was also incredibly kind to my kiddo, which meant a lot to us. Honestly, the entire team at Bob Moore VW was so patient and understanding even when my 9-month-old discovered a new skill: screaming at full volume periodically 😅. The financing process was quick, respectful, and pressure-free. They listened to my goals and truly respected them, which made the whole experience stress-free. I’m so grateful for the care and professionalism from start to finish. Highly recommend Sam and the Bob Moore VW team!

Frequently Asked Questions About Bob Moore Volkswagen

What types of vehicles does Bob Moore Volkswagen offer?

Bob Moore Volkswagen offers a great selection of new and preowned Volkswagen vehicles in the Oklahoma City metro area.

Where is Bob Moore Volkswagen located?

Bob Moore Volkswagen is located at 5 E Memorial Rd, Oklahoma City, OK 73114, USA.

Brand Certified Facts from Bob Moore Volkswagen

Bob Moore Volkswagen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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