Business Details
About
Volkswagen DealerCar DealerUsed Car Dealer
Bob Moore Volkswagen offers the Oklahoma City metro a great selections of new and preowned vehicles, along with superior customer service. Our staff is full of experience, whether it's sales, finance or service they’ve got you covered on all ends. Check out our inventory online on our website, or come visit our lot in person, located off East Memorial Rd and North Santa Fe Ave in Oklahoma City. We hope to see you soon!
Location
Hours
Reviews
4.5
493 reviews
5 stars
415
4 stars
17
3 stars6
2 stars6
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the exceptional service provided by sales representative Haiden.
Sales Experience
Overall, customers reported a smooth and stress-free car buying experience, with no pressure tactics and clear communication throughout the process.
Service Quality
While many reviews were positive about the service department, there were some concerns regarding the accuracy of repairs and parts ordered.
Cleanliness
The dealership received consistent praise for its cleanliness and well-organized environment, contributing to a positive customer experience.
Finance Issues
Some customers expressed dissatisfaction with the finance department's practices, citing issues with transparency and pressure during the financing process.
- CPC P2 days ago1.0Dishonest dealership inaccurate mileage the vehicle had at least 1500 more miles than stated on website due to a manger using the vehicle for personal use poor customer service dealing with finance department out state buyers beware they will try to force you to pay sales in Oklahoma.
- ZCZac C6 days ago1.0I had a horrible experience with the sells manager. I feel like I was completely scammed I had the car not even five hours and the battery was dead. They charge extra $2000 For the prep fee, I feel is crazy.. The dealership is supposed to do a vehicle inspection before they sell it to a customer that's what a dealership does. I shouldn't have to pay for a used vehicle inspection. As the customer.
- JMJamie MunozJan 2, 20265.0These wonderful people were able to do what others cannot do after three long months of my car being in shop to shop to shop Bob Moore in Edmond finally was able to diagnose properly What was wrong with my car they went beyond and above what was expected and let me use a complementary loaner vehicle until they were able to get my vehicle running! I took my vehicle home only to find out my headlights weren’t working they told me to bring it back and they will fix it and they gave me new headlight bulbs free most people are scared to go to dealerships because they’re high priced and will rip you off, but I can say wholeheartedly they did not do that and made my experience with big dealerships. Wonderful. THANK YOU
- BRBen RuhlDec 30, 20255.0I stopped by before the holiday and was greeted by Kris who showed me a few cars, was a super friendly guy and extremely helpful. A week later I was greeted by Norma who went above and beyond in helping me purchase a car. From start to go the whole experience was solid and easy. They were never pushy and made the process nice and easy. Great place!
- SSS SchaeferDec 23, 20253.0It's okay for your usual dealership experience. As of any other dealership expect a long wait time. We found exactly what I was looking for however, due to an accident shortly after I had bought this vehicle, I am more concerned about certain aspects of the dealerships methods of operation. When I had a deer run into the road a few days after my purchase, I was unable to break properly. I slammed my foot on the break but disnt stop how it should have done. Specifically look at the break pads before you leave the lot. I fear mine were neglected in the exchange. Make sure your vehicle has been properly inspected before purchase.
Frequently Asked Questions About Bob Moore Volkswagen
What types of vehicles does Bob Moore Volkswagen offer?
Bob Moore Volkswagen offers a great selection of new and preowned Volkswagen vehicles in the Oklahoma City metro area.
Where is Bob Moore Volkswagen located?
Bob Moore Volkswagen is located at 5 E Memorial Rd, Oklahoma City, OK 73114, USA.
What are the regular business hours for Bob Moore Volkswagen?
Bob Moore Volkswagen is open Monday to Friday from 9 a.m. to 7 p.m., Saturday from 10 a.m. to 6 p.m., and is closed on Sundays.
Are there any special holiday hours for Bob Moore Volkswagen?
Yes, Bob Moore Volkswagen is closed on November 27, 2025, December 25, 2025, and January 1, 2026, with adjusted hours on other holiday dates such as opening from 9 a.m. to 3 p.m. on December 24, 2025.
How can I contact Bob Moore Volkswagen?
You can contact Bob Moore Volkswagen by phone at +1 405-529-5600 or visit their website at http://www.bobmoorevolkswagen.com/.
Which areas does Bob Moore Volkswagen serve?
Bob Moore Volkswagen serves customers in the Oklahoma City metro area including Jones, Edmond, Arcadia, Nichols Hills, The Village, and Oklahoma City itself.
What nearby automotive services are available around Bob Moore Volkswagen?
Nearby automotive services include Allen Samuels Volkswagen Parts Department, Bob's Auto Hail Repair, Vance Truck Accessories, and Exterior Plus Collision and Reconditioning Center, all located close to Bob Moore Volkswagen.
Are there convenient food options near Bob Moore Volkswagen?
Yes, nearby dining options include Champs Chicken, Cactus Tacos, Brown Suga Cafe, and Taqueria La Original II, offering a variety of cuisines convenient for customers before or after their visit.
What nearby amenities can help with errands around Bob Moore Volkswagen?
Customers can utilize nearby amenities such as UPS Access Point for shipping, Oak Tree Fuel & Food and Phillips 66 for fueling and convenience shopping, and LibertyX Bitcoin ATM for quick financial transactions.
Is there a nearby gym or fitness center close to Bob Moore Volkswagen?
Primo Gymnastics is nearby, providing gymnastics and active life services for customers interested in fitness or activities after visiting the dealership.