Bob Moore Subaru

4.6
3154 reviews

About

Subaru DealerCar DealerUsed Car DealerAuto Parts StoreAuto Repair Shop
The staff at Bob Moore Subaru is a huge part of our success in the Oklahoma City area. We strive to offer a premium customer service experience like no other in the region. Many of our employees have been here for a long time, and they have attained expert status in their field - whether it's automotive sales, finance or service. Meet with the friendly and helpful staff at Bob Moore Subaru today for all of your automotive needs. We pride ourselves on providing the finest customer service of any Oklahoma City car dealership.

Location

Bob Moore Subaru
13010 North Kelley Avenue, Oklahoma City, OK
73131, United States

Hours

Reviews

4.6
3,154 reviews
5 stars
2,690
4 stars
184
3 stars
65
2 stars
53
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the sales and service teams for their professionalism, knowledge, and helpfulness, with specific mentions of individual salespeople like Aaron Scott and Tey Mensah.

Sales Experience

Overall, customers reported positive experiences during the car buying process, highlighting the no-pressure sales approach and smooth transactions.

Service Quality

The service department received mixed reviews; while some praised the quick and thorough service, others reported issues with communication and follow-through on repairs.

Communication Issues

Several customers expressed frustration with the dealership's communication, particularly regarding financing and service appointments, indicating a need for improvement in this area.

Vehicle Quality Concerns

Some customers raised concerns about the quality of used vehicles sold, citing undisclosed issues and poor inspection practices.
  • KM
    Katie Mcgeoghegan
    6 days ago
    5.0
    Blayze is absolutely amazing! Answered any and all questions my parents and myself had. Made the process very quick and painless. Quickly took care of an issue I had with my address. Hes responded to any questions very quickly. You can definitely tell he enjoys what he does. Will absolutely refer anyone to Bob Moore Subaru and tell them to ask for Blayze!
  • ZJ
    Zachary Johnson
    Nov 14, 2025
    5.0
    After my car wreck, my insurance company gave me very little time to find and purchase a new vehicle. Dylan and Blaze made what could have been an overwhelming process incredibly seamless and stress-free. In fact, buying the car ended up being the easiest part of my entire situation. I knew exactly which model and specifications I wanted, and Dylan immediately located the car at another dealership and had it brought in before insurance even issued the final total-loss declaration. Blaze had the vehicle detailed, prepared, and ready to go—and he patiently answered all of my (many) questions. In full disclosure, I fully expected to end up in another Lexus, but the financing and the overall experience with Dylan and Blaze were exceptional. Everything fell into place perfectly. I’m very happy to be giving Subaru a try and couldn’t be more pleased with how smooth this purchase was.
  • AP
    Amber Phillips
    Nov 11, 2025
    5.0
    Had a great experience buying a used car from them! Zachary was great and not pushy at all, just listened and showed me the car that I came to see. Even let me take it to show my husband since he wasn't going to be able to get up there before they closed to see it. Went back and forth with my trade-in but ultimately left feeling great about it! It hadn't been detailed yet, even though it was pretty pristine, but they let me drive one of their loaner vehicles while they got that knocked out. Highly recommend!
  • SW
    Stephen Williams
    Nov 9, 2025
    5.0
    The staff here are great. We had no pressure in any of the part of our visit. They explained everything with great detail and answers to all of our questions. Prices are great and the selection of products is great. Looking forward to our first trip to the service department, and yes the dog when come along as this is a dog friendly place.
  • DF
    Diane Fernandez
    Nov 5, 2025
    1.0
    If I could give 0 stars I would . I came from Tulsa to OKC to purchase a car, had previously agreed the total price amount $27,945 from the salesman including CPO protection plan 7year/100K miles cost us $995, Before arriving the finance manager, KYLIE added VSC extended warranty and Package Protection E a total amount $5K which raised the price of the car, our loan , that was not agreed upon before processing the paperwork, We were not informed, nor did KYLIE ever EXPLAIN to us anything about the warranty she added and next thing we know the price of the car loan had changed and added amount to be financed. The next day, we spoke the sales manager refer us the dealership Finance Director: Luis to explain what happened , but he completely disregard our concern and situation at hand, Instead he continued to push the extended warranty on me without trying to resolve the issue. We decided to drove back Again to the dealership and just Paid out right via Check to be done with the situation. There was never an APOLOGY from the Sales Manaager or Mr. Luis finance director and Kylie, So If You Decide to purchase a vehicle from them, Bob Moore Subaru -OKC Please be Aware of Everything signing those IPADS, and Evverything they tell you and Overlook the paperwork before they zeal the white envelope, and before leaving dealership building, Also understand the Customer Service will not be the BEST.

Frequently Asked Questions About Bob Moore Subaru

What are the regular operating hours of Bob Moore Subaru?

Bob Moore Subaru is open Monday to Friday from 9 a.m. to 7 p.m., and on Saturday from 10 a.m. to 6 p.m. The dealership is closed on Sundays.

Where is Bob Moore Subaru located?

Bob Moore Subaru is located at 13010 North Kelley Avenue, Oklahoma City, OK 73131, USA.