Bob Moore Kia Northwest

4.4
1547 reviews

About

Kia DealerTire ShopCar DealerUsed Car DealerAuto Parts StoreAuto Repair ShopCar Leasing ServiceCar Finance and Loan Company
Bob Moore Kia is proud to be an automotive leader in our area. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Bob Moore Kia will get you into the car or truck you choose with professionalism and attention to your needs.

Location

Bob Moore Kia Northwest
7340 Northwest Expressway, Oklahoma City, OK
73132-1568, United States

Hours

Reviews

4.4
1,547 reviews
5 stars
1,231
4 stars
98
3 stars
42
2 stars
32
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and non-pressuring sales staff, highlighting specific salespeople like Joseph, Arthur, and Leslie for their exceptional service.

Sales Experience

Overall, customers reported a smooth and enjoyable car-buying experience, with several noting the lack of high-pressure tactics and transparency in negotiations.

Vehicle Quality

While most reviews were positive regarding the vehicles purchased, there were a few complaints about undisclosed issues with used cars, indicating a need for better vehicle condition transparency.

Service Department

The service department received mixed feedback, with some customers expressing satisfaction with the service provided, while others reported significant issues with vehicle repairs and communication.

Follow-Up and Support

Customers appreciated the follow-up communication from sales staff after the purchase, indicating a commitment to customer satisfaction beyond the sale.
  • YW
    Yolanda Whitmore
    2 days ago
    5.0
    I had a great experience with the staff, everyone was friendly and they made sure I knew what I was signing before hand. I want to say thank you for all yall done for me.
  • SC
    Steven Coleman
    2 days ago
    5.0
    Would leave 6 stars if I could. Brought in my girlfriends Telluride for our 2nd oil change. Its clear why this team receives awards regularly. I was treated with First class service from start to finish. Getting a personal video from the technician just put it over the top. We love our Telluride!! And having a place like this to visit for service makes it even better. Thanks Nathan for making me feel at home and important! Everyone there keep doing what you are doing :)
  • CE
    Chelsea Elam
    Nov 10, 2025
    5.0
    Evan made my car buying experience the best I’ve ever had! I came in knowing what I wanted, and he went above and beyond to help me get the exact Telluride I had my eye on. He made the entire process simple, easy, and actually fun! I left feeling excited and confident about my purchase. Highly recommend asking for Evan if you want a stress-free and enjoyable experience!
  • KR
    Kerri Ryden
    Nov 5, 2025
    5.0
    Devin French is the man you want to see! Best experience of my life! I emailed about the car I wanted, stopped by expecting to spend the entire day there. I was pleasantly surprised Devin got me the price I wanted and I was in and out of the dealership in less than 4 hours with a great car!
  • OO
    Olds64
    Nov 4, 2025
    1.0
    DO NOT DO BUSINESS WITH BOB MOORE KIA NORTHWEST! I recently brought my 25 Kia Sorento to the service department under warranty with a check engine light. Interestingly enough, the check engine light was a P0191 code; fuel rail pressure sensor low, that I had checked out at the local auto parts store before contacting the Bob Moore Kia service department. After towing my Kia to the dealership; on Saturday 11/1/25, with my AAA membership, I checked in my Sorento to the service department. The service advisor confirmed the presence of a Check Engine Light and asked if I would like the complimentary car wash service. I received a call from the service advisor Monday morning, on 11/3/25. He mentioned that his technician was unable to see a service code. Undoubtedly, Bob Moore Kia management instructed the technician to delete the service code. Unfortunately, I didn't take a picture of the CEL and the code reader diagnosis at the auto parts store. I just enjoy wasting my time and AAA benefit when my primary daily driver doesn't indicate trouble! šŸ˜µā€šŸ’« After picking up my Sorento it was apparent that they hadn't run my car through a speedy wash. It looked like the service manager had a technician use a damp napkin from a fast food restaurant to wipe down the car before I picked it up. Be aware that a warranty is an agreement between the auto manufacturer and the purchaser. In the case of Bob Moore Kia Northwest, they begrudgingly honor the warranty and do the minimum service needed. Mission accomplished! I will NEVER return to Bob Moore Kia Northwest for a vehicle or service. I suggest you do the same.

Frequently Asked Questions About Bob Moore Kia Northwest

What are the business hours of Bob Moore Kia Northwest?

Bob Moore Kia Northwest is open Monday to Friday from 9 a.m. to 7 p.m., Saturday from 10 a.m. to 6 p.m., and closed on Sundays.

Where is Bob Moore Kia Northwest located?

Bob Moore Kia Northwest is located at 7340 Northwest Expressway, Oklahoma City, OK 73132-1568, USA.