Bob Moore Ford

4.4
1886 reviews

About

Ford DealerTire ShopCar DealerTruck DealerUsed Car DealerAuto Repair ShopUsed Truck DealerCar Leasing ServiceAuto Parts StoreCar Finance and Loan Company
Welcome to Bob Moore Ford! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

Location

Bob Moore Ford
8948 South I-35 Service Road, Oklahoma City, OK
73149, United States

Hours

Reviews

4.4
1,886 reviews
5 stars
1,475
4 stars
108
3 stars
52
2 stars
40
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist throughout the buying process.

Sales Experience

Numerous reviews noted a positive car-buying experience, with sales representatives being described as knowledgeable, non-pushy, and attentive to customer needs.

Service Department

Feedback on the service department was mixed; while some praised the quick and efficient service, others reported long wait times and poor communication regarding repairs.

Overall Satisfaction

Overall, customers expressed high satisfaction with their vehicle purchases and the dealership's atmosphere, recommending Bob Moore Ford for future car buying.

Communication Issues

Several reviews mentioned issues with communication, particularly in the service department, where customers felt updates were lacking or responses were delayed.
  • JM
    Jason McFee
    5 days ago
    5.0
    Bob Moore Ford in Moore is leaps and bounds ahead in customer service in comparison to the Ford dealership in Norman. Service is amazing, streamlined, and customer oriented as opposed to Norman where it’s haphazard at best. Bryan in service has consistently been someone who is customer service oriented and focused to meeting the customer needs. Overall, I highly recommend traveling to Bob Moore Ford in Moore if tired of putting up with the chaos and lack of customer service at other Ford Dealerships.
  • JA
    Jared Alspaugh
    Nov 16, 2025
    5.0
    Another great experience using Bob Moore. Most of our business has been with Bob Moore GMC. We decided to make the switch to Ford and Bob Moore Ford was our first stop. Kyle Duffey was very prompt when I requested information online. He literally called me within 5 minutes after I submitted the online link requesting more inforamtion. Kyle was patient and worked the afternoon to get me in the vehicle I wanted. I have been in Oklahoma for 18 years and will continue to use the Bob Moore auto group for our vehicle needs. Give Kyle Duffey a shout!
  • AG
    Aaron Glenn
    Nov 12, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I recently purchased my 2025 Ford Explorer ST from Robert Hooks and the team at Bob Moore Ford, and I couldn’t be happier with the experience! From start to finish, Robert was professional, knowledgeable, and genuinely cared about helping me find exactly what I wanted. He took the time to explain every detail about the Explorer ST’s features and performance, and made sure the entire process was smooth and stress-free. The rest of the Bob Moore Ford team was just as friendly and efficient—everything from the test drive to the final paperwork was handled quickly and with great communication. I’ve bought several vehicles over the years, and this was hands-down one of the best dealership experiences I’ve ever had. If you’re looking for a new Ford (especially an ST model!), I highly recommend asking for Robert Hooks and visiting Bob Moore Ford. You’ll be glad you did!
  • TG
    Terry Gilbert
    Nov 11, 2025
    1.0
    Took my Raptor in for routine oil change. When I returned home I noticed an oil spot on garage floor. Looked underneath truck and there was oil (old oil) all over the skid plates, etc. and it had sprayed all over the bottom of my truck on the drive home. Popped the hood and noticed they didn't top off washer fluid or the coolant reservoir (below min level) and it appeared the air filter was in need of replacing. Also, all 4 tires were below the recommended 38 psi...one was sitting at 31 psi which tells me they didn't check tire pressures after rotating tires. Text the service rep and he asked when I could bring back in to check things out. I live in Edmond and already spent close to 3hrs at dealership (with an appointment) just for an oil change and tire rotation and I didn't have time to make another trip so took care of everything myself. I will be taking my business elsewhere in the future. Yep I was there on 11/7. Check photo.
  • WB
    Will Burgess
    Nov 9, 2025
    5.0
    I know where I'll be buying all my families vehicles from now on. And referring everyone I know. Best experience buying a vehicle ever. Wasn't bombarded by sales guys , I actually had to walk inside,then I first met Dan who treated me like family right off the bat. Then Fred introduced himself and treated me like family as well. Mr. Hooks my sales guy went with me and we took it for a spin. He answered all my questions and of course he treated me like family. He was very knowledgeable about the vehicle and it's different packages. I told him let's make a deal,Fred gave me an exceptional deal on the truck. No arguing or haggling over pennies. Then I was introduced to Mr. Nathan Price,a true scholar and gentleman. Who of course treated me like family. He walked me through the worse process of all in my opinion, Financing. He answered all my questions and gave me my options and which would be best for me. I already had my own financing, but he got me a better interest rate and terms. So thankful for his help with that.He saved me money and I appreciate that at all times. Bob Moore Ford, thank you.

Frequently Asked Questions About Bob Moore Ford

Where is Bob Moore Ford located?

Bob Moore Ford is located at 8948 South I-35 Service Road, Oklahoma City, OK 73149, USA.

What are the regular business hours of Bob Moore Ford?

Bob Moore Ford is open Monday to Friday from 9 a.m. to 7 p.m., Saturday from 10 a.m. to 6 p.m., and is closed on Sundays.