Bob Moore Cadillac of Edmond

4.6
936 reviews

About

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The Bob Moore dealerships have been supplying quality new and used vehicles to our customers in the Oklahoma City area for nearly 40 years, and we have recently expanded to Tulsa! With over a dozen dealerships covering most of the major franchises, and 4 body shops throughout the metro area from Edmond to Norman and throughout Oklahoma City, there is a Bob Moore location that's convenient for you, no matter where you are. You will find that quality vehicles and great customer service combine to allow us to offer you an unmatched buying experience and long-term satisfaction.

Location

Bob Moore Cadillac of Edmond
13020 Broadway Extension, Oklahoma City, OK
73114, United States

Hours

Reviews

4.6
936 reviews
5 stars
798
4 stars
31
3 stars
16
2 stars
16
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and attentive service from sales and service staff, particularly highlighting individuals like Tony Glover, Anthony Gore, and Kyle Iverson.

Sales Experience

Many reviews noted a smooth, pressure-free car buying experience, with several customers expressing satisfaction with the professionalism and patience of sales representatives.

Service Department

The service department received high marks for efficiency and customer care, with specific mentions of staff going above and beyond to assist customers.

Mixed Experiences

While many reviews were positive, there were some complaints regarding issues with paperwork and customer service, particularly related to title processing and communication.
  • JH
    Josh Hudson
    1 day ago
    1.0
    Service department is lacking here. I’ve always worked with Doug McKenna and he has always been a challenge to work with and refuses to find resolutions to problems. My 2025 under warranty Cadillac is waiting for a backordered part with no estimated date of arrival and no loaner car was provided. Service advisors are quick to dismiss customer concerns. Lackluster customer service from what should be a luxury, premium brand. Service manager Ryan Berger was unable to provide any resolutions either. I’ve had better customer service from Walmart.
  • YV
    Yahaira Velasco
    Dec 26, 2025
    5.0
    We’ve been coming to Bob Moore Cadillac Service Department for over ten years, and they have always taken great care of me. The team is consistently professional, honest, and attentive, and they make the service process easy and stress-free every time. It’s hard to find that level of consistency and trust these days, but this is a place that truly values their customers. Thank you, Diron. Highly recommend!
  • DE
    Doug Egly
    Dec 24, 2025
    5.0
    Dante Williams made my purchase of my 2023 Escalade seamless and the best car purchase experience I have ever had. John Downs the finance manager made to paper work as easy as possible and was out the door in 15 minutes. I highly recommend Dante and John for all your automobile needs. First Class.
  • BN
    Bertha Nunez
    Dec 19, 2025
    5.0
    Tony was very helpful throughout the car-buying process without ever being overbearing. He answered all of our questions, was respectful of our time, and made the experience smooth and stress-free. Excellent customer service from start to finish. Highly recommend working with Tony.
  • CP
    cassandra patmon
    Dec 8, 2025
    5.0
    We just bought a lyric from Bob Moore. Cadillac, our salesman was Hayden Njoo which he was so knowledgeable about the lyric Cadillac. I was impressed because of his consize and professional information about the car i've had all ages of salesmen, but he could stand against any mature longtime salesman for his age. He was very professional and didn't mind taking the time and ease to answer any and all my questions. I would like to say that he is going to go a long way in car sales. In these days and times you don't find very good customer service. Literally, it's gone down the drain. This was very refreshing today to see such a person that has this unique talent to be concise. And accurate in the information about the lyric Thank you Hayden Njoo.

Frequently Asked Questions About Bob Moore Cadillac of Edmond

What are the service hours for Bob Moore Cadillac of Edmond?

Bob Moore Cadillac of Edmond is open Monday through Friday from 9:00 a.m. to 7:00 p.m., Saturday from 10:00 a.m. to 6:00 p.m., and closed on Sundays.

Where is Bob Moore Cadillac of Edmond located?

It is located at 13020 Broadway Extension, Oklahoma City, OK 73114, USA.