Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N Rockwell Ave in Oklahoma City, OK is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Oklahoma City, OK or call us at (405) 621-7650.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
390 reviews
5 stars
235
4 stars
84
3 stars
23
2 stars
11
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Derrick, Juan, and Cisco for their exceptional service.
Knowledge and Expertise
Several reviews highlighted the staff's knowledge and ability to assist with car issues, although some customers felt that certain employees lacked sufficient expertise.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly regarding warranty issues and returns.
Convenience and Availability
Customers appreciated the convenience of the location and the availability of parts, though some noted that the store was often understaffed.
Product Quality Concerns
A few reviews raised concerns about the quality of products, particularly regarding battery testing and replacements, suggesting potential issues with misleading practices.
- RPRYAN PRID3Nov 15, 20255.0Ok I had an issue with trying to replace a headlight on my own, and messed the bulb up and wife was mad at me, came into y’all’s store and Elijah not only sold me the right bulb but installed it for me and this is not easy and he killed it. I am in management at my job and and the perfect customer service he gave me was amazing!!!! He is my hero, and will be back for all my auto parts needs!!! He was top tier and deserves accommodations!!!!!
- TLTrystan LutonskyOct 20, 20255.0Ted turned my previous visit into a great visit the second time around. He was very knowledgeable, and explained everything he was doing along the way. I would recommend Ted any day!!!!! Thank you!
- THTamara HudsonSep 25, 20255.0I am very satisfied with my service there. The man that helped me also helped me put the air filter in my car. Since I was having trouble on my own. He was excellent! Even got my hood to go down after the dealership service center could not.
- MMMoeAug 7, 20255.0Rick was an absolute legend!!!! Changed both my brake lights without me even asking. His service was outstanding. Thanks Rick!!!
- DMD M!Jul 15, 20251.0Not a good experience. I had a 3 year warrantied battery that needed replacement just over a year after purchase. Store tested it and said it was a good battery. My mechanic disagreed, in addition to when the store tried claiming the alternator might be the problem. I asked the store to test 3 batteries (they said they only had three Duralast Golds/800 in stock....which was suspect). The first one showed corrosion on the terminal, and none of the 3 tested above a 77% charge. One store rep tested the replacement battery and claimed it was at a 100% charge...twice. I asked for the tester printout. It showed 76% He and the store manager claimed it was a "technician's error" in reading their own equipment results, saying it appeared to them that the 800 amp rating looked to them like 100%. That raised my suspicions, but I needed my vehicle and needed Autozone to honor the 3 year warranty, so I accepted the 76% battery, but I kindly assured the manager that I'd be writing Autozone HQ about my customer experience and suggest more care in reading their own equipment and releasing batteries that are already significantly drained (I'm awaiting HQ's response, but it may be that the store in keeping batteries on the shelf longer than advisable, or recharging other customers' batteries and sending them out as replacements). Incidentally, I went to Costco hours later, and their store said they'd never release a battery, new or replacement, to a customer with test readings as low as Autozone's.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 12225 N Rockwell Ave?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for your convenience.
What types of payment methods are accepted at AutoZone Auto Parts?
AutoZone accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
What brands of auto parts are available at this AutoZone location?
This AutoZone carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What kind of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts provide curbside pickup and in-store shopping?
Yes, this location offers both curbside pickup and in-store shopping options.
Are there any dining options near AutoZone Auto Parts where I can grab a meal?
Yes, nearby dining options include Zaxby's Chicken Fingers & Buffalo Wings, Tucker's Onion Burgers, Lucky Lucky Dumpling Co., San Marcos Mexican Restaurant, and Nhinja Sushi Rockwell.
Is there a coffee shop near the AutoZone on N Rockwell Ave for a quick break?
Yes, Scooter's Coffee is a nearby coffee shop where you can enjoy a beverage during your visit to AutoZone.
What nearby services can I access around AutoZone Auto Parts?
Nearby services include the Chase bank for financial needs, Nurse's Station Dispensary for health services, Aqua Nails and Day Spa, and Merkley’s Driving School.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can reach AutoZone Auto Parts by calling (405) 621-7650 or emailing customer.service@autozone.com.