Bob Moore Kia Northwest

Reviews

• CR

  Chloee Robinson

  1 day ago
  1.0
  I’m not a person to leave reviews but the experience I had here led me to leaving one. My car originally had gone there for service and I was told a great number to just trade it in and get something new. I got down there and was told multiple different prices for my trade in. Keep in mind they have had my car for 2 weeks so they could have had an exact number for me when I got there after driving 2 hours. I test drove a car and absolutely hated it so I clearly wasn’t going to buy it. The salesperson kept trying to talk me into in after I stated I didn’t like it several times I finally just had to walk out and leave me car there as I didn’t have a way to getting it back home right then. I came down to just saying I’ll just have them buy it outright after they said they would. I called a little less than a week later asking if they could tell me how much they would buy it for. The guy said my boss just went to service to see what was wrong with it so we can get you an exact number for it give me a call in 15 minutes. I called him back and he says “he went to lunch I think I haven’t gotten to him yet”. Well why did you tell me he was going to check it and for me to call you back. I waited 2 hours texted the guy and called him and he never got back to me. I called to the store multiple times after that and after I asked for the manger it would just hang up on me. I finally was just like have my keys ready at 9am and I’ll pick it up and won’t buy a car through you guys. They had no problem with it. I hate having to post this but this was my first experience on my own buying a car and it was horrible and won’t go back. I hope this gets brought up so nobody has to go through this again. Thank you!
• JV

  Joselyn Vicencio

  5 days ago
  5.0
  I have been to three different Kia dealerships And this dealership has been the most professional, well kept dealership. From the advisors to the sales representatives Everyone is Always So Nice! Willie was very professional and and he went over everything with me and made sure I was knowledgeable about everything going on with my vehicle.
• JV

  Jay VanDuzer

  Apr 9, 2026
  5.0
  I have had my vehicles serviced by Bob Moore for several years now. They complete the work right the first time, are very straight forward with what needs to be done and has never tried to 'up sell' me on additional and unneeded work. Their prices are fully in line with the service industry. I fully trust them and have never had occassion to question that trust.
• LE

  Laura Ernst

  Mar 31, 2026
  5.0
  Arthur and the team at Bob Moore Kia were wonderful to work with. Arthur wasn’t pushy, yet consistently made sure I had the information I needed. He truly wanted to make sure I was satisfied with my experience. I ended up purchasing a new 2027 Kia Telluride Hybrid and it’s been fantastic so far. Thank you Arthur and team!
• JM

  Joseph Mitchell

  Mar 29, 2026
  1.0
  Dealt with Zac showed a decent car with good interior exterior had some front paint chipping and car had a wild amount of miles on it for the year it was so that is something I didn’t want to deal with, so he got another car to show me you think it would be better wrong showed me the dirtiest ugliest GMC I’ve seen at that point I should have walked away and went home but I like to give people the benefit of the doubt. We move in to the next car for me it hit all the marks low mileage good size, interior, exterior good, so I was ready to move forward with the car like clock work couldn’t get the numbers I wanted or even close “shocker” so it left me with my only option was the first car with high mileage. My point is this experience was horrible and I will never recommend anyone dealing with this bob moore Kia.

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