Fowler Toyota of Norman

Reviews

• SD

  Shanice Dockins

  1 day ago
  5.0
  Demetray Haywood provided excellent service from start to finish throughout the car-buying process. He really listened to my needs and presented great options to choose from. I truly appreciate his insight, knowledge, and dedication to helping me find the best option especially considering my personal experience I just had. I’m very thankful and grateful for his support. Thank you so much!
• FW

  F. W

  5 days ago
  5.0
  I had a really great experience working with Wesley at Fowler Toyota, and I felt like it was worth taking the time to share just how much he stood out throughout the entire process. From the moment we called till the moment we walked in, Wesley was welcoming, patient, and genuinely attentive. He didn’t rush us or make us feel pressured at any point, which made a huge difference. Instead, he took the time to really understand what we were looking for and made sure we felt comfortable every step of the way. What impressed me most was how knowledgeable and thorough he was. When we showed interest in the 2026 Toyota Camry, he walked us through everything in detail,features, performance, technology, safety specs you name it. He explained things in a way that was easy to understand without being overwhelming, and he made sure we knew exactly what we were getting. It felt less like a sales pitch and more like someone genuinely helping us make the right decision. Wesley also went the extra mile by following up and providing us with additional information after our visit, which showed a level of care and professionalism that you don’t always see. He made sure all of our questions were answered, even the ones we didn’t think to ask at the time. Overall, Wesley made what can sometimes be a stressful experience feel smooth, informative, and even enjoyable. His professionalism, attention to detail, and willingness to help truly set him apart. If you’re going to Fowler Toyota, I would absolutely recommend asking for Wesley, you’ll be in great hands.
• MB

  Michael Bowers

  Apr 23, 2026
  1.0
  I scheduled a diagnostic appointment for my Toyota Tundra and clearly explained in advance, both by phone and again in person with the service lead, that I wanted a specific Techstream diagnostic performed for the quoted $169 diagnostic fee. Instead, the requested diagnostic was never completed. After nearly two hours, I was told the technician was pursuing a guess-based approach by swapping a part from another customer vehicle to see if it changed the issue. I was then presented with a report recommending over $5,000 in future repairs, which appeared more focused on generating sales than addressing my actual concern. Additionally, I was quoted $1,100 for a wire harness replacement that I knew was inaccurate; after I challenged it, the price suddenly dropped to $325. This experience was deceptive, unprofessional, and not representative of the Toyota brand. Be very weary!
• KW

  Kris wiard

  Apr 14, 2026
  5.0
  If you’re car shopping and lucky enough to get Micah J. as your salesperson, you’ve already won. From the moment we met him, Micah struck the perfect balance that most salespeople never quite get right. He was present when we needed him, but never hovering. Knowledgeable without ever making us feel overwhelmed. And most importantly—completely genuine. What really stood out was how he explained everything. Not in a rushed, checkbox kind of way, and definitely not in a condescending “let me tell you what you should care about” way. He took the time to walk us through the features in a way that actually made sense—clear, helpful, and tailored to us. You could tell he genuinely wanted us to feel confident in our decision, not pressured into one. Micah is the kind of person you instantly feel comfortable around—relatable, easygoing, and just an all-around solid human being. No gimmicks, no sales tactics, just honest guidance and real conversation. Buying a car can be stressful, but Micah made it feel easy and even enjoyable. That’s rare. If every salesperson approached their job the way he does, the entire car-buying experience would have a completely different reputation. Micah didn’t just sell us a car—he earned our trust. And that’s why we’ll be recommending him to anyone and everyone. 10/10 experience.
• SL

  Scot Loizos

  Apr 10, 2026
  2.0
  We took our less than 5 month old Toyota in for required maintenance on 4/3. All was good for about a week until we started getting required maintenance service light on the dashboard. Apparently the service department only reset the oil change and not the maintenance service. We learned this after research and contacting the “AI” at the dealer. We weren’t able to speak with a human and given two options to reset this: “AI” would walk us through or we could drive back to the dealer to have them reset it which should have been done at the time of service. Update: A technician did call back a day later but when disconnected ÀI was difficult to navigate as you had to go through the entire menu in order to speak with a human. I would give them three stars but this AI needs to be fixed.

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