Zips Car Wash

4.2
882 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
950 Sonoma Park Dr, Norman, OK
73071, United States

Hours

Reviews

4.2
882 reviews
5 stars
593
4 stars
94
3 stars
56
2 stars
40
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent help from staff while others faced poor wash results and rude management.

Staff Performance

Many reviews praised specific staff members, particularly Calvin and Gus, for their helpfulness and professionalism.

Equipment Issues

Frequent complaints about malfunctioning equipment, including soap dispensers and vacuums, leading to unsatisfactory wash results.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of service received.

Customer Experience

Mixed reviews on customer experience, with some feeling welcomed and others reporting uncomfortable interactions or pressure to purchase memberships.
  • DA
    Daniel Angle
    5 days ago
    1.0
    Horrible experience. Card machine was DOWN. So a young kid with an iPad was trying to run my card for a wash. After the third attempt he had a manager come over and work it out. He assured me that my card was only charged once. Then they line me up for the automatic wash. Neutral. Hands off the wheel. The machine pushes my car about three or four feet in, then nothing. A minute goes by, maybe two. I beep. Another minute, I beep some more…. The manager swings back and says it’s broke. They back me out and tell me to come back later when they’ve gotten it going again. While I’m parked by the vacuums hand wiping the soap that sprayed on my windshield, the manager came over to tell me it was ready to try again. Went through the cycle ok, but the spray inside the wash was only covering half my car. Whatever. I just wanted to get rinsed and back on the road by then. But as I pretty much figured, my card was indeed charged TWICE. I tried calling, but the automated system told me I needed to go to the site of service. Went in today, and a different manager told me I needed to contact my bank? Never again.
  • MP
    Michael Palermo
    Oct 12, 2025
    1.0
    To often out of service.
  • BC
    Brandon Cash
    Oct 11, 2025
    3.0
    Good service but just causes some damage to the front bumper of my Lexus gx460 and took some of the factory tri coat paint off . Submitted a claim
  • AD
    ash dav
    Oct 8, 2025
    5.0
    great explerience!
  • BB
    Brooke Burgess
    Sep 26, 2025
    5.0
    Gus (the site manager) is so helpful and awesome!!!This place rocks

Frequently Asked Questions About Zips Car Wash

What are the operating hours for Zips Car Wash in Norman, OK?

Zips Car Wash is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM, with some holiday exceptions.

Does Zips Car Wash offer any membership programs?

Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program, which includes daily wash privileges at all locations.