Valvoline Instant Oil Change

4.5
279 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in NORMAN.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2000 W. MAIN, NORMAN, OK
73069, United States

Hours

Reviews

4.5
279 reviews
5 stars
217
4 stars
29
3 stars
10
2 stars
1
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and providing excellent service, particularly highlighting the manager Raymond.

Efficiency

Numerous reviews noted the quick service and efficiency of the oil change process, with many customers reporting being in and out in a short time.

Transparency

Customers appreciated the clear explanations provided by the staff regarding services performed and the absence of aggressive upselling.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality and communication, indicating inconsistency in performance.
  • CC
    cadence carr
    2 days ago
    1.0
    i went in for an oil change and they were extremely lazy and told me they couldn’t do it and to take it to a dealership, I ended up taking it to take 5 and they were able to do it for me with no issues at all. Don’t go to this place they slack off and are lazy
  • JW
    jay W
    Dec 29, 2025
    5.0
    Dakota and Alex did a great job today. They were professional and courteous.Most importantly, they alerted me to a missing plug that was allowing transmission fluid to leak out, potentially saving me a fortune in the future.
  • MM
    mallory mitchell
    Dec 18, 2025
    1.0
    Do not go here. I went for a battery change. Got charged 300, they took parts off my car and did not put them back on. Called them never heard back. They also didn’t hook my battery up well enough and I’ve been dealing with insane car troubles because of them. (All my screens turning black) My local ford had to fix all the stuff they ruined.
  • BK
    Brian King
    Dec 16, 2025
    1.0
    My $720 oil change at Valvoline I went to Valvoline at 2000 Main St. in Norman two weeks ago and got an oil change for $83. I always felt it was overpriced, but they do it quickly, so I didn’t complain. Since I got the oil change, my van had been spilling oil left and right. I went to my mechanic to figure out the problem, and he asked me who did my last oil change. He told me Valvoline overtightened the drainplug which stripped the oil pan, and now it has to be replaced. He told me it would cost $639. The price tag included a second oil change, which he kindly discounted understanding my situation. I called Valvoline and told the manager the story, and he told me he couldn’t negotiate with me unless one of his mechanics looked at it. I called my mechanic who had not yet started the work on it. He literally stopped servicing it so I could drive it over, or so Valvoline could even come over and look at it independently. I called Valvoline again and talked with the manager. He told me not to even bother. He said he would not compensate me or even refund me for the bad oil change because another mechanic had even touched it. “How do I know he didn’t cause the problem?” he said. In my head I was thinking, “If I gave it to you first, how do I know that you weren’t going to mess with it? I mean, you’re the one that freaking broke my oil pan!” He said he won’t work with me, so now I am left paying $720 to change my oil and fix the repairs caused by Valvoline.
  • JJ
    jalen jack
    Dec 6, 2025
    1.0
    ’m disappointed with the quality of service I received during my recent oil change. The work felt rushed, and I was not given clear explanations about what was done. Additionally, my vehicle showed signs that the service may not have been completed properly. Overall, the experience did not meet my expectations, and I won’t be returning unless improvements are made.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer?

Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance services including oil lube & filter service, car battery sales, auto air conditioning service, and vehicle inspections.

Where is Valvoline Instant Oil Change in Norman located?

It is located at 2000 W. MAIN, Norman, OK 73069, United States.