Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and unprofessional.
Quality of Work
Many customers reported dissatisfaction with the quality of repairs, including incomplete work and damage caused during the repair process.
Communication
Numerous reviews highlighted poor communication regarding repair status and delays, leading to frustration among customers.
Timeliness
Several customers experienced long wait times for repairs and estimates, with some reporting delays beyond initial projections.
Pricing
While some customers found the pricing reasonable, others felt it was excessive for the quality of work received.
MA
Mahbub Amin
Sep 20, 2025
5.0
They were amazing. I went there with a small problem but it was difficult for me to do. They helped me with it for free. Really impressed with their attitude and service.
MD
Matthew Doan
Sep 1, 2025
1.0
I work close by and wanted to have some parts painted for my vehicle that I am rebuilding. Showed the car to them and told them that I was going to print them the parts that they were ok with. First off I went there because of the professional certifications that they have for paint and bodywork. Was given an estimate that was reasonable I believe. When I was given the estimate I was told that they were a production body shop and that I needed to go to a custom body shop to have this front facia painted the factory way and was kind of given a runaround and hemhaw around about the price. No, I am a working man I work on cars and yes I was dirty. Yes, I have been working all day and the lady was looking at me like an acted like we don’t want you here and I looked at her and said are you implying that you do not wish to do this work because you think I cannot afford it And I “afford it“ The answer that I got was no I am not implying that I am trying to disrespect you That was not what I said. After having my parts that I agreed to the price, I got a phone call from them and told me that they would not paint one part because they said it would not hold paint and that the other part instead of needing two hours of body labor which they looked very close at it. They came back and said it needed 5 to 6 hours of body labor for something that is not even seen to begin with, and they also said that the part that was needing to be painted was not molded correctly and then the 20 some-year-old body man proceeded to tell me to go to a salvage yard pull off a used front facia off of a car and bring it to them and have them repair it and I looked at him and I said why would I want to do that when I can buy a brand new one and bring it to them and not have to do any bodywork on it why would I want to bring you something that you’re going to have to spend 10 hours of bodywork on instead of maybe one hour from a new part And he proceeded to argue with me and be very rude and very demeaning to a older gentleman with a lot more experience.
The point of this is do not take any vehicle in there that you want painted correctly if it is old and make sure that you dress correctly or they will try and run you off because they do not believe that you can afford it and all they want to do is insurance work they do not wish to work with anybody Nor wish to understand that people that work for a living can afford a good paint job they got what they wanted this girl got what she wanted and got me runoff. Do not go there to have any work done. Do not deal with them. I do not recommend going in there unless you are dressed nicely and have insurance to pay for the job.
EE
Edwin Emerson
Aug 8, 2025
5.0
Amazing experience!
FL
First Last
Jul 3, 2025
1.0
Wrecked my car and my insurance was contracted with them. I wish I would of chosed a different place to have it repaired as it was not repaired correctly.
JB
John Barfield
Jun 11, 2025
1.0
If I could give negative stars I would, they have ordered the wrong part or had the wrong part sent to them 4 different times. Of course on all 4 parts, it was not their fault but someone else's fault. I called yesterday and I was told that our vehicle was having an alignment done, today they're still waiting on a part and will get aligned soon. None of it is their fault even the lack of communication or misinformation. Our pick up dat has moved 4 times as well. As for quality of work, TBD I assume after keeping the vehicle for an extended period of time that repair the vehicle correctly. Absolutely do not recommend in any way shape or form. RUN!!!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
Where is Gerber Collision & Glass located?
Gerber Collision & Glass is located at 1107 N Flood Ave, Norman, OK 73069, USA.
What are the operating hours of Gerber Collision & Glass?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gerber Collision & Glass provide any warranty on their repairs?
Yes, all repair work is backed by a Lifetime Guarantee as long as you own your vehicle.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online at their website: https://www.gerbercollision.com/online-repair-estimate
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa.
How can I contact Gerber Collision & Glass by phone or email?
You can call them at +1 405-321-1717 or email info@gerbercollision.com for inquiries.
What nearby places can I visit before or after my appointment at Gerber Collision & Glass?
You can visit Center Stage, a local theatre and concert venue, or Pretty Puppy Parlor if you have pets needing grooming or pet services nearby.
Are there any nearby automotive-related businesses close to Gerber Collision & Glass?
Yes, The Pickup Shop and Carl Cape Auto Sales are nearby used car dealers, and Gil's Automotive and Low Key Performance Auto provide automotive repair services.
What nearby services can help with insurance or home security near Gerber Collision & Glass?
Farmers Insurance - Steven Heck provides insurance services nearby, and Boyd Security Systems and Camera Guys offer home security solutions.