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Gerber Collision & Glass

4.1
(325 reviews)

Business Details

1107 N Flood Ave, Norman, OK
73069, United States
(405) 321-1717
https://www.gerbercollision.com/locations/norman-ok

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Location

Gerber Collision & Glass
1107 N Flood Ave, Norman, OK
73069, United States

Hours

Reviews

4.1
325 reviews
5 stars
227
4 stars
21
3 stars
8
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the friendliness and professionalism of staff, while others report rudeness and poor communication.

Quality of Work

Several customers expressed dissatisfaction with the quality of repairs, citing issues such as incomplete work, damage caused during repairs, and poor paint jobs.

Communication

Many reviews highlight a lack of effective communication regarding repair status and timelines, leading to frustration among customers.

Timeliness

Customers reported varying experiences with repair timelines, with some noting delays and extended wait times for estimates and repairs.
  • ME
    Mohamed Elsafih
    Dec 3, 2025
    1.0
    . Worst team ever. Very rude people. They act like they hate themselves and hate their job. No one of them is qualified to do such work
  • LA
    Lizzie Ardizzone
    Dec 1, 2025
    5.0
    Very sweet people and easy to talk to! Monica at the front desk is so kind!
  • MA
    Mahbub Amin
    Sep 20, 2025
    5.0
    They were amazing. I went there with a small problem but it was difficult for me to do. They helped me with it for free. Really impressed with their attitude and service.
  • MD
    Matthew Doan
    Sep 1, 2025
    1.0
    I work close by and wanted to have some parts painted for my vehicle that I am rebuilding. Showed the car to them and told them that I was going to print them the parts that they were ok with. First off I went there because of the professional certifications that they have for paint and bodywork. Was given an estimate that was reasonable I believe. When I was given the estimate I was told that they were a production body shop and that I needed to go to a custom body shop to have this front facia painted the factory way and was kind of given a runaround and hemhaw around about the price. No, I am a working man I work on cars and yes I was dirty. Yes, I have been working all day and the lady was looking at me like an acted like we don’t want you here and I looked at her and said are you implying that you do not wish to do this work because you think I cannot afford it And I “afford it“ The answer that I got was no I am not implying that I am trying to disrespect you That was not what I said. After having my parts that I agreed to the price, I got a phone call from them and told me that they would not paint one part because they said it would not hold paint and that the other part instead of needing two hours of body labor which they looked very close at it. They came back and said it needed 5 to 6 hours of body labor for something that is not even seen to begin with, and they also said that the part that was needing to be painted was not molded correctly and then the 20 some-year-old body man proceeded to tell me to go to a salvage yard pull off a used front facia off of a car and bring it to them and have them repair it and I looked at him and I said why would I want to do that when I can buy a brand new one and bring it to them and not have to do any bodywork on it why would I want to bring you something that you’re going to have to spend 10 hours of bodywork on instead of maybe one hour from a new part And he proceeded to argue with me and be very rude and very demeaning to a older gentleman with a lot more experience. The point of this is do not take any vehicle in there that you want painted correctly if it is old and make sure that you dress correctly or they will try and run you off because they do not believe that you can afford it and all they want to do is insurance work they do not wish to work with anybody Nor wish to understand that people that work for a living can afford a good paint job they got what they wanted this girl got what she wanted and got me runoff. Do not go there to have any work done. Do not deal with them. I do not recommend going in there unless you are dressed nicely and have insurance to pay for the job.
  • JI
    Jerry Grayson II
    Nov 13, 2023
    1.0
    *** THEY WILL DAMAGE YOUR CAR!*** I took my car here after it was involved in a collision (insurance made me go here). First they tried to lie about the insurance not paying them and told me I needed to pay. I paid them and called the insurance and got them to stop the check on their side. My insurance reimbursed me. Then when I came to pickup my car I noticed they damaged a piece on the bumper. As they were doing the walk around to show me the work they acted like they didn’t see the damage they caused. Had I not pointed it out they would’ve never said anything about it.Once they were aware, they tried to tell me it came to them like that. When I informed them I had pictures of the vehicle before they touched it (since it was in a collision) they backed off and said they would order the piece they broke and fix it. Did that happen? Absolutely not! It’s been about 6 months and they still haven’t even reached out. Do not use them! Go anywhere but here! They are extremely unprofessional and a complete pain to deal with.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass offer?

Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.

Where is Gerber Collision & Glass located?

Gerber Collision & Glass is located at 1107 N Flood Ave, Norman, OK 73069, USA.

Brand Certified Facts from Gerber Collision & Glass

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