Location.com logo
Brand Certified

Fowler Volkswagen of Norman

4.3
(981 reviews)

Business Details

617 North Interstate Drive, Norman, OK
73069, United States
(405) 217-1800
https://www.fowlervw.com/

About

Volkswagen DealerCar DealerUsed Car DealerTruck DealerUsed Truck DealerCar Leasing ServiceCar Finance and Loan CompanyAuto Accessories Store
Fowler Volkswagen of Norman is your premiere Volkswagen dealer in the greater OKC, OK area. Our goal is to provide you with outstanding customer service and quality new VW and pre-owned vehicles of all makes. We are about 20 minutes south of Oklahoma City, and are only a short drive away from Edmond and Moore, OK. Besides offering one of the largest and most diverse selections of new Volkswagen vehicles, we also have an impressive array of pre-owned Volkswagen vehicles and used cars, trucks, vans, SUVs and other models too.

Location

Fowler Volkswagen of Norman
617 North Interstate Drive, Norman, OK
73069, United States

Hours

Reviews

4.3
981 reviews
5 stars
742
4 stars
61
3 stars
26
2 stars
36
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some customers praising individual staff members while others report rudeness and lack of professionalism from management and service departments.

Service Quality

Many customers expressed dissatisfaction with the service department, citing issues with diagnostics, upselling unnecessary repairs, and poor communication regarding vehicle issues.

Sales Experience

Several reviews highlight positive experiences with sales staff, particularly noting their helpfulness and professionalism, although some customers reported pressure tactics and dishonesty during the sales process.

Repair Issues

Numerous customers reported ongoing problems with their vehicles after service, including misdiagnoses and unresolved issues, leading to frustration and a lack of trust in the service department.

Mixed Reviews

Overall, experiences at the dealership vary widely, with some customers expressing loyalty and satisfaction while others vow never to return due to negative interactions.
  • JG
    jack gose
    Feb 7, 2026
    5.0
    I was in a tight spot with credit and money and they helped me out so much! Ish and Eric were so helpful I genuinely don’t think I could have gotten a car in the next 6 months without them! I will only be shopping here from now on. The only dealership I’ve ever found that is willing to help someone in a struggling situation.
  • JA
    Jamie Askey
    Jan 30, 2026
    5.0
    Jacob, who is a new service manager, left me a phone message to call him back about a complaint I had with the service department. He said he would do whatever he could to help reach a resolution. When I called back he listened attentively and I was extremely satisfied with the solution. He said to call him back if I had any problems in the future!!
  • ER
    Erin Robinson
    Jan 30, 2026
    1.0
    Took vehicle in for new engine since mine went out. Blaming the age of my car for why the engine sputters and that the engine is fine. A replacement engine shouldn’t do that. Worst experience ever and I feel like money down the drain. I will never buy another Volkswagen or recommend anyone to go to this dealership.
  • BK
    Barbie Ken
    Jan 28, 2026
    1.0
    I’m leaving this review because my experience at Volkswagen Fowler in Norman was unacceptable. I came in expecting basic professionalism and respect, but the salesperson, Dakota, handled things in an inappropriate and dismissive way. He doesn't know how to handle the customers clearly. The manager was equally rude and uninterested in addressing the problem. Customer service matters, and this dealership fell far below expectations. If you value respectful customer service, I suggest going elsewhere. I won’t be returning!
  • SR
    Shelly Reason
    Jan 21, 2026
    1.0
    I came in just yesterday and I was very specific about what I wanted. I gave them a paper of everything I replaced, as well as, exactly what I needed done. I left my car overnight and then the next day they told me that the reason my car wasn’t working was because of a part that I just had replaced. I told them that it was definitely not that and before the part was replaced the same thing was happening. What they wanted to do would have been 1,400 dollars. ( for a throttle body) I said instead could they just do what I had told them to do initially. ( I needed adaptions done, and live data checked). They said that until I had them “fix” my throttle body they absolutely wouldn’t. I’m going to have to pay them $180 when I go to pick it up, for them to tell me nothing of use and to ultimately do no work. Very disappointing. Also, had the worst service ever, (and I work in customer service so this is saying a lot), from Keith.

Frequently Asked Questions About Fowler Volkswagen of Norman

Where is Fowler Volkswagen of Norman located?

Fowler Volkswagen of Norman is located at 617 North Interstate Drive, Norman, OK 73069, USA.

What are the business hours of Fowler Volkswagen of Norman?

The dealership is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays.

Brand Certified Facts from Fowler Volkswagen of Norman

Fowler Volkswagen of Norman partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: