Fowler Toyota of Norman

Reviews

• HP

  Heena Patel

  2 days ago
  1.0
  We bought our son’s car here in September and were sold the Honda IKON package with a 90-day trial. After one month, I called to cancel and was told the finance director was no longer there. After multiple calls and conversations, the dealership agreed to remove IKON and credit our loan. I went in, they removed it, and confirmed the credit would be applied. It’s now February and we still haven’t received the credit. Repeated calls go unanswered. Very disappointed with the lack of follow-through and communication. I recommend getting everything in writing if you purchase add-ons here.
• GG

  Guin Geyer

  Feb 2, 2026
  5.0
  Fowler Toyota in Norman delivers an outstanding car-buying experience from start to finish. The entire dealership is welcoming, professional, and focused on customer care. Manager Eric stands out for his calm, gentle approach and genuine willingness to listen — he makes sure every question is answered and every detail is handled with patience and respect. The sales team is fantastic — knowledgeable, friendly, and never pushy. They work together to help you find the right fit instead of just making a quick sale. The selection of vehicles is beautiful, well-presented, and offers something for every need and budget. If you’re looking for a smooth, low-stress, high-quality car buying experience in Norman, Fowler Toyota is a top choice. Highly recommended. #FowlerToyota #NormanOK #ToyotaLife #CarShopping #NewCarDay #AutoSales #CustomerServiceExcellence #NormanOklahoma #CarDealership #ToyotaLove
• LS

  Leighton Swatek

  Jan 30, 2026
  5.0
  These guys are awesome! Tyler Landess was my sales guy, he really fought to get me the car I was wanting for the almost unreasonably low price I was wanting it for. They were able to meet me in the middle for a price that didn’t leave either of us sore in the morning. Definitely will come here again when my kids start needing cars!
• TG

  Tim Good

  Jan 21, 2026
  5.0
  I recently had the pleasure of working with the fine folks at Fowler Toyota. From the first contact with the salesman Alec Stand it was apparent to me that they actually cared about the customer. He was extremely personable and knowledgeable about his product and current inventory. I explained exactly what I was looking for and even though they didnt have it at that moment their was no pressure to put me in something similar or lesser than what I wanted. The sales manager Hieu also greeted me, and made sure my experience was a positive one. Their communication is on point as well, at no point did I feel neglected or forgotten while working with the team, if anything I felt like the highest priority receiving timely and useful open communication from the sales team all the way up to the management. The next day they found something that fit my needs and I had the great pleasure of working with Tre Haywood, who was also amazing! A great person and a hard worker who again made sure I was getting what i wanted and making the experience one I wont be forgetting. Though ultimately I chose not to purchase a vehicle from them at this time, I felt compelled to share my experience. A no pressure sales approach, and a genuine neighborly attitude is all I saw at Fowler Toyota of Norman. These folks make the usual grueling process of car buying seem like a walk in the park. Will be back again.
• JR

  James Reeves

  Jan 18, 2026
  3.0
  Update: It'll be fixed. My wife recently took her pristine, just purchased, 2022 Toyota GR86 (new to her) to Fowler Toyota of Norman for a recall repair on January 16th. She had a 9:30 AM appointment, and the service took over two hours, which is unusually long since taillight swaps generally take half-hour each, max, and far less for someone who knows what they're doing. The issue was non-working turn signals, which required replacing both taillight assemblies. Unfortunately, during the procedure, the technician (listed as Jesse on service repair order 16461887/1) clearly struggled with the driver's side taillight. This resulted in multiple scratches, some deep, on the rear bumper cover, right along the outer edge where the taillight sits and below the taillight. The worst of the damage goes through the paint and clear coat into the plastic itself, these are not light surface marks that will "buff out." This is especially frustrating because my wife works at a trusted body shop that sources parts from Fowler, and she's heard customer stories about body damage occurring at this dealership. For that reason, she specifically requested that her workplace handle the taillight swap. They said that because it was a recall repair they could not accommodate. Sadly, the very thing she feared happened during this recall visit. We have clear proof: Video from the day before the appointment (when she was showing the exhaust) shows no damage. The bumper was flawless with no scratches or pits below or around the driver's side taillight. This is seen at the start of the video. I have attached two still images out of the video since no matter how short I make the video, I am unable to upload it. Close-up photos taken after pickup that document the fresh damage. If Fowler reviews their shop cameras from the service bay and compares intake photos of the vehicle, it should be obvious when and how the damage occurred. The technician would have known immediately, and this should have been reported to his supervisor and to my wife on the spot, not left for her to discover when washing the car. It is completely unacceptable for a dealership to cause this kind of preventable damage on a nearly new, 10,000 mile, extremely well-kept vehicle during a routine recall fix. We're extremely disappointed and hope Fowler steps up to make this right. I will absolutely update this review with the result.

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