Enterprise Rent-A-Car

4.0
598 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

103 Merkle, Norman, OK
73069, United States
(405) 364-0123
https://www.enterprise.com/en/car-rental/locations/us/ok/norman-merkle-dr-5133.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norman, OK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Merkle Dr. location today.

Location

Enterprise Rent-A-Car
103 Merkle, Norman, OK
73069, United States

Hours

Reviews

4.0
598 reviews
5 stars
364
4 stars
83
3 stars
33
2 stars
20
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individuals like Cesar and Shawana for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and condition of the rental cars, including complaints about dirty vehicles and mechanical problems.

Reservation Issues

Multiple customers experienced problems with reservations, including not receiving the reserved vehicle and last-minute changes to their bookings.

Overall Experience

While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor management at times.
  • SM
    Shakeela Morton
    Dec 16, 2025
    5.0
    It's was great like always i been dealing with them for years always treat me rite thanks.
  • RR
    Rounak Reddy
    Dec 12, 2025
    5.0
    Great customer service from everyone, they had the car cleaned and ready for me. They have new cars in their inventory that were pretty clean and flawless. Special shout out to Abdullah for taking great care of my rental requirements!
  • KB
    Kalela Brown
    Dec 5, 2025
    1.0
    Car was a hunk of junk - get up and go got up and went. Did a walk around of the car before and after taking it and the boy who did the return accused me of damage to the car which he had to later admit was noted that it was already there and I was not responsible. Also, the engine was very loud and the radio had to be turned up all the way in order to be able to hear it.
  • DT
    Diana Tarrant
    Dec 1, 2025
    1.0
    Horrible!!! Reserved a car but everyone before & after me got their cars as I just waited. Then get told I have a car only for it to be given to someone else. Then they try to put me in a Civic when I reserved a step up. Avoid at all cost!!! Still waiting for a car.
  • SM
    Stephanie Moore
    Nov 28, 2025
    4.0
    Always there when I need a vehicle for traveling purposes.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Norman, OK?

Enterprise Rent-A-Car offers a wide range of vehicles, including cars, vans, and luxury cars to suit various needs.

Where is Enterprise Rent-A-Car located in Norman?

It is located at 103 Merkle Dr., Norman, OK 73069.