AutoZone Auto Parts

Reviews

• DC

  Drew Cain

  Feb 13, 2026
  5.0
  Ronny was very helpful and easy to chat with. I'd recommend anybody that needs help on their car to talk to him.
• TH

  Teresa Hazel

  Jan 28, 2026
  5.0
  Trevor helped me with a dead battery! I highly recommend auto zone in Mustang Oklahoma! Customer service is superb! Thank you Trevor!
• MD

  Maria Doffney

  Jan 22, 2026
  5.0
  I came in for oil when Ronnie noticed a smell of leaking coolant and he went out of this way to help me fix it! I would’ve been stranded if it wasn’t for him! Not all heroes wear capes! Thank you Ronnie!
• HK

  Hannah Koen

  Jan 15, 2026
  5.0
  Ronnie was amazing came in for a plug kit and helped me and my friend plug it he was amazing super kind amazing customer service
• WM

  Whitney McCuistion

  Dec 16, 2025
  1.0
  I came in with a cooling system concern and was not asking for a diagnosis — I was simply trying to ask whether my coolant temperature could be checked. Before I could fully explain the issue, an older male associate immediately cut me off and stated that if there was no check engine light, they “couldn’t diagnose anything.” Despite saying he couldn’t diagnose, he then proceeded to rule out the thermostat and assert that the issue was most likely low coolant, a coolant control issue, or a fan relay. The vehicle was not overheating, and low coolant ultimately was not the problem. When I mentioned the vehicle was running around 160°F, that should have prompted at least basic consideration of a thermostat-related issue, as that is below normal operating temperature. Instead, the concern was dismissed outright. What made the experience worse was overhearing the associate later speaking to another employee about the situation in a smug, dismissive way, framing it as an obvious low-coolant issue without having listened to the actual symptoms while I was still in the store. I later confirmed the issue myself — the thermostat was failing, and replacing it immediately resolved the problem. For contrast, I went to O’Reilly’s afterward and was helped by employees who appeared to be in their early 20s. The difference was night and day. They listened, were respectful, and didn’t assume or write me off. It was a good reminder that experience isn’t about age — it’s about attitude and willingness to listen. I will not be returning to this AutoZone location.

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