Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
259 reviews
5 stars
197
4 stars
32
3 stars
4
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Shawn and Cody for their exceptional service.
Service Quality
Overall, customers reported satisfaction with the quality of work performed, including tire installations and repairs, although some noted inconsistencies.
Appointment Issues
Several reviews mentioned problems with appointment scheduling and delays, indicating that the shop sometimes overbooks or does not honor online appointments.
Pricing Concerns
While many found the prices reasonable, some customers expressed dissatisfaction with unexpected charges and the need for better communication regarding costs.
- FTFrench Toast4 days ago1.0Rude and unprofessional. They work at a tire shop and will literally cuss and yell infront of customers in the lobby because they have to change tires. And when they’re done they come in and throw your keys on the counter because you had to audacity to need your tires replaced
- DGDeanna GervinJan 3, 20265.0Thank you so much for your wonderful attitude and fast work to fit me in after the mix up from the GY site, to put my tire on before I have to go back to work. Shawn & Nicholas we so friendly and helpful. Thank you guys again! You guys rock!!
- IBIrene Del BosqueJan 2, 20261.0Staff is rude. Online appointment not valid... Will never go there again! These reviews must be family members. Discount tires fast and listen to your needs
- CMConnie MorrowDec 6, 20255.0My whole interaction at the Good Year store on Cache Rd was great! I was greeted with kindness and treated so well through out the entire process. Shaun was so nice and informative.. He explained everything in detail and with terms I understood! New tires , new battery and Im back on the road. It drives so smooth again! Thanks to the whole crew. I will definitely be a repeat customer!
- KSkaren simpsonDec 1, 20251.0Had a low tire and brother took car to goodyear on Cache. Nick told my brother he couldn't fix the tire because it had a screw, a roofing nail and a plug in it and by federal law he couldn't fix it again. But he offered to sell my brother 2 new tires instead. Well brother took the car to Sam's and they took the tire off to check it. Guess what? No screw no nail and NO PLUG was found in the tire! So this morning I called and spoke with NICK and he assured me that HE took the picture of OUR tire and he wasn't just trying to sell us tires! But he didn't know what car or which tire.. but he remembered the tire?! Sam's put a new valve stem in and the tire is fine..no more leaks. Im really curious how many people have been lied to and bought tires that they didn't need.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair, including tire sales, oil changes, and general auto repairs.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 5380 Northwest Cache Road, Lawton, OK 73505-3313, USA.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary; for example, it is closed on November 27 and December 25, and open 8:00 AM to 5:00 PM on December 24 and 31.
Does Goodyear Auto Service accept appointments?
Yes, you can make an appointment online via their reservation page.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair-accessible entrances and restrooms.
Does Goodyear Auto Service offer any pickup or delivery services?
Yes, the service includes in-store pickup options.
What nearby places can customers visit before or after their service at Goodyear Auto Service?
Customers can visit nearby spots like Chianti Wine Bar for a relaxing drink, Los Tres Amigos for Mexican cuisine, or All American Car Wash for auto cleaning services.
Are there convenient dining options near Goodyear Auto Service?
Yes, several dining choices are near, including Backporch Drafthouse, Sonic Drive-In, and Mrs. GG's Southern Cookin'.
What other services or businesses are located near Goodyear Auto Service that might interest customers?
Nearby businesses like Oklahoma Eye Institute for eye care, Knockout Haircuts For Men for grooming, and Viridian Coffee for a cafe experience are available close by.