Gerber Collision & Glass

Reviews

• DS

  David Share

  Nov 7, 2025
  5.0
  This review is entirely unsolicited. I offered to submit this and Zack graciously accepted. I was at their location two days ago for a separation of quarter panel from main body of vehicle. I told Zack that his shop worked on another one of my vehicles before within the last year and that they did great work. I told him that is why I was returning as a customer. Zack evaluated the vehicle from the underside. He then went in the shop and asked Nate to come out and look at it. Nate evaluated it quickly and told me he could fix it within just a minute or two. He went back inside the shop, got a tool, and returned to the parking lot and proceeded to fix the panel in about two minutes time. Zack was present during the entire time. In all, it took about five minutes for everything. I asked Zack how much he wanted for the work and he refused any type of payment. He even refused for me to buy Nate and Zack lunch. I can't say enough about this as they took care of me and didn't ask or any payment. But I know that in the future should I have any minor or major work to be completed I will seek out this business and trust that any quote I get will be an honest quote; I therefore won't be needing to shop around for a bigger better deal because I know the quote I get from these fellows will be a fair and honest quote. Thanks Zack and thanks Nate. R/ David Share
• MM

  Maricharles Macon

  Sep 25, 2020
  5.0
  Great people and getting the job done with guaranteed work
• RR

  Riley

  Dec 27, 2018
  5.0
  My car caught some debris from a truck and suffered damage to the driver's side front pillar, rear view mirror, and both the glass and paint of the driver's door. In the week before and including Thanksgiving they repaired the golf ball sized dent on the pillar and restored all of the paint to apparent perfection as well as replacing the mirror assembly. It is good as new. And I shouldn't have any complaints but the replacement mirror has the same distortion in the middle as the original had (I know it's new because the original was shattered), and I don't have any proof but the repaired paint may be a little fragile seeing as it caught two miniscule chips soon after the repair. Beyond that their update schedule is very vauge with 4 word emails on Tuesday and Thursday. I ended up getting a call in the afternoon the day it was finished and had to drop everything immediately to pick up my car if I wanted it that day. I didn't ever really know what they were doing and the expected completion date was never updated through the process even though they did meet it. Lastly they gave it back early because the glass replacement was on backorder with 2 weeks expected. I emailed after 3 weeks and got no response and eventually had to call to find out they had it gotten it in. They told me it had just came in when I showed up but I'm just not sure. I wasn't desperate for the glass but I was put off again by how much responsibility is put on the customer to get updates and understand. They perform a walk around when they receive it to assess pre-existing related damage but they did not do the same walk around with me after, probably because they were busy. In the end I didn't really need to know the intimate details of what was going on. The shop is trustworthy. They were also slammed with a full lot of cars to work on and it's the holidays. I sympathize. In the end they soundly provided adequate work very quickly while working with my insurance on short notice. They earned my business even though I have small doubts. 5 stars because for some this is flawless service. My complaints are very superficial after all. (Attached picture is of the damage, arguably very hard to notice. It looked good as new after with not even the slightest mis-match in paint)
• BB

  Bill Blalock

  Aug 23, 2018
  5.0
  Good service good people
• ES

  Ethan Stevens

  Mar 25, 2018
  1.0
  Sucks

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