Frequently Asked Questions About Steel's Wrecker Service, LLC
Are you available 24/7?
Our towing and roadside assistance services are available 24 hours a day, 7 days a week. We are prepared to respond to emergencies at any time, including late nights, early mornings, and holiday weekends.
What services do you provide?
We offer a comprehensive range of services including emergency and roadside assistance, 24-hour emergency towing, accident recovery, battery jump start, flat tire assistance, fuel delivery, lockout assistance, winching services, specialized towing, boat towing, commercial vehicle towing, heavy-duty towing, light-duty towing, long-distance towing, motorcycle towing, off-road recovery, RV towing, snow towing, wrecker service, flatbed towing, vehicle storage, and wheel-lift towing.
Can we request to use you as our towing company if we are in an accident?
Yes, you have the right to request our services in case of an emergency or accident. We are ready to assist you whenever you need us.
How quickly can you arrive at my location?
Our response times typically range from 20 to 45 minutes in the Broken Bow and Hochatown area. We service all major roads including US-259, US-70, and the Beavers Bend State Park region. For locations that are more difficult to access, we will provide an accurate estimated time of arrival when you contact us.
What types of vehicles do you tow?
Our towing services accommodate a wide variety of vehicles including cars, SUVs, pickup trucks, motorcycles, RVs, campers, boats, trailers, ATVs, UTVs, and off-road vehicles. If you are unsure about our capability to tow your specific vehicle, please contact us for clarification.
How much does a tow cost?
The cost of towing is determined by several factors including the distance of the tow, the type of vehicle, the location and difficulty of recovery (such as off-road, ditch, or mud situations), and any additional services required. We provide a complimentary, upfront quote before dispatching a truck to ensure transparency in our pricing.
What are your business hours?
Our emergency services are available 24 hours a day, 7 days a week. Our office operates Monday through Friday from 8 am to 5 pm for non-emergency inquiries and administrative matters.
Do you offer roadside assistance or just towing?
In addition to towing, we provide a comprehensive range of roadside assistance services. These include jump starts, tire changes, lockout service, fuel delivery, and winch-out services for situations involving mud, sand, or off-road environments.