Jim Norton Chevrolet

4.5
3845 reviews

About

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Jim Norton Chevrolet: the Premier Auto Chevy Dealer in the Tulsa, Oklahoma area. Find your dream car at our trusted dealership offering a wide range of top-quality Chevrolet vehicles. Our experienced team delivers exceptional customer service and ensures a hassle-free car buying experience. Explore our extensive inventory, including new and pre-owned Chevy models, and take advantage of our competitive pricing and flexible financing options. Our team of Certified Chevy Service experts are prepared for any type of repair. We pay top dollar for your trade in! Visit us today and discover why Jim Norton Chevrolet is the preferred destination for automotive excellence in Broken Arrow, Oklahoma.

Location

Jim Norton Chevrolet
3131 N Aspen Ave, Broken Arrow, OK
74012, United States

Hours

Reviews

4.5
3,845 reviews
5 stars
3,170
4 stars
175
3 stars
86
2 stars
69
1 star
345

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the personable and knowledgeable sales staff, particularly highlighting Bobby Mac and Anthony for their exceptional service.

Service Quality

The service department received high marks for professionalism, quick turnaround times, and thorough communication, with many customers expressing satisfaction with repairs and maintenance.

Customer Care

Several reviews noted the dealership's commitment to customer satisfaction, with staff going above and beyond to ensure a positive experience.

Negative Experiences

A few customers reported issues with misleading advertising and poor communication, particularly regarding financing and vehicle availability.
  • CM
    Chris Marlatt
    1 day ago
    5.0
    We were thoroughly impressed with our experience. While we usually dread buying a new vehicle, our sales representative, Anthony, made the process incredibly pleasant. We also had positive interactions with the sales manager and finance manager.
  • MB
    Maria Barragan
    2 days ago
    1.0
    Bad experience with an offer on my 2023 Tundra 4X4 with 20k miles. They offered $33,500. It was a waste of my time. When I said no, they said they could possibly go up to 38k. Funny how they talk about honesty and they were attempting to take advantage. I understand it’s a dealership and business is business. However honestly and integrity go hand my hand and a long way! I Took my truck to Jim Glover in Owasso. They were kind, honest and very helpful. They offered me what I was asking.
  • TB
    Tristan Barnett
    5 days ago
    1.0
    The worst experience with a car dealer. Sold us a Lemon. Didn't tell us the vehicle was used as a fleet vehicle. Lies and Armorall. The Salesmen are swindlers at least John was. The Finance department is just as bad. My Family and I didn't have much. Was hoping for a nice vehicle for my Wife. We put down $3500 for down-payment. $3000 never made near the car note. The vehicle broke down 2 weeks after we had it. They never fixed it after they said we had a warranty. Gave us the run around. 3 years and thousands of dollars in repairs later its been Our problem. Their not about helping hard working families. Skimming, scheming, lying and smiling while they do it.
  • DO
    Debbie Odle
    Jan 1, 2026
    5.0
    The turbo went out on my Chevy Trax. Jim Norton fixed it. They were wonderful. Michael kept in touch with me the whole time. They ran diagnostics while they had the vehicle and let me know what was going on with other repairs needed such as a tire pressure sensor. Very professional and patient with explanations to a 72 year old woman with no mechanical ability at all. My car is now running great and I will be using them again in the future for any other repairs.
  • MK
    Matthew Kendall
    Dec 30, 2025
    1.0
    Drove through the lot to see what was available and chased by salesmen. Decided to leave and just call at it seemed to be one of "those" kind of dealerships. I called and simply asked if they still had a specific vehicle in stock and the guy starts playing games to get my name and phone number before answering. If he needs it just be honest don't play games. Coupled the above with the multiple ads on Facebook marketplace under different addresses, pricing, etc.. for the same car.. I've seen enough. It's 2025 and companies still act like this.

Frequently Asked Questions About Jim Norton Chevrolet

Where is Jim Norton Chevrolet located?

Jim Norton Chevrolet is located at 3131 N Aspen Ave, Broken Arrow, OK 74012, United States.

What are the operating hours of Jim Norton Chevrolet?

Jim Norton Chevrolet is open from 8:30 AM to 9:00 PM Monday through Saturday and is closed on Sundays.