Many customers praised the staff for their friendly, helpful, and professional service, with specific mentions of individuals like Mike and John.
Service Quality
While several reviews highlighted excellent service and quick repairs, there were also complaints about inconsistent service quality and mistakes made during repairs.
Trustworthiness
Numerous customers expressed trust in the mechanics, noting their honesty and willingness to save customers money by not performing unnecessary services.
Management Issues
Several reviews indicated a decline in service quality following management changes, with some customers feeling that the new staff was less attentive and more arrogant.
Wait Times
Customers reported long wait times for service, even with appointments, leading to frustration and dissatisfaction.
AD
August Devoto
1 day ago
5.0
I went in because the rental i was in did not have the correct tools to change my tire. The staff were VERY helpfull and friendly. Thank you very much for getting me back on the road.
GG
Geno
Dec 30, 2025
5.0
Outstanding customer service. Completed last minute minor repair without hesitation.
CK
Carl Kieslich
Dec 26, 2025
1.0
Stay clear of this place. I have tried them more than once and every time there’s an issue. Last one for me was they ruin a set of tires just removing them from the old rims. They were hard to get off they said. Ok, i could understand one but they did the same to all four. I had these used tires sold for $250 but they trashed them. The tire machine poked holes in them. Not just one and stop they did all four.
JK
Joan King
Nov 28, 2025
5.0
Wow! What great service! Visiting from out of town on holiday weekend and had car trouble. Honored out of state warranty. Did some other needed repairs. Parts arrived quickly and installed on time. Shane and his team really took care of me. I can make a long drive home knowing my car is in good condition and running safely. Thank you so much Broken Arrow Goodyear!
RD
Russell Dobias
Nov 21, 2025
5.0
Terrific people. I used to sell tires. We hated dealing with the manufacturer on warranty work. The did a great job.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and more, fully operated by Goodyear Tire & Rubber Company.
Where is Goodyear Auto Service located?
It is located at 500 North Main Street, Broken Arrow, OK 74012-2621, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is Goodyear Auto Service open on public holidays?
They are closed on Thanksgiving Day and Christmas Day but open from 8:00 AM to 5:00 PM on Christmas Eve and New Year's Eve.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they provide in-store pickup services.
Is Goodyear Auto Service accessible for wheelchair users?
Yes, the service center has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any nearby coffee shops if I want a drink before or after my visit?
Yes, Rise Grind & Ride Espresso Cafe is nearby, offering coffee, café services, and American-style food.
What local gyms are close to Goodyear Auto Service if I want to work out during my visit?
The Hub Gym is nearby, providing gym facilities, yoga classes, and sports recreation.
Can I visit any beauty salons near Goodyear Auto Service?
Yes, Winner Salon and The Barber Shop are nearby beauty salons where you can get hair and beauty services.