Enterprise Rent-A-Car

Reviews

• HC

  Hayden Cypert

  2 days ago
  5.0
  Just wanted to share my experience it was a 10/10 and would recommend to friends and family! I mistakenly canceled a reservation and never rebooked it and went to pick up a vehicle I didnt have a reservation for. Grant i believe was his name was great. Really saved my trip. I needed to leave next day for a Bach trip. Was able to get me taken care of and into a car. The whole team was great, the person i returned the car to was also really pleasant and helpful. Thank you! I definitely will be back!
• CP

  Casaundra Parham

  2 days ago
  1.0
  I spoke with whoever inside i never know there names because they don't where name tags at this location 1185 aspen ave broken arrow oklahoma and telling them I was not effected with my contract that i did myself that i was told i couldn't get a vehicle ever again because of what my fiancee currently owes for his by himself contract nor i was added as a second driver that my fiancees contract he did at a Mingo and memorial location in tulsa oklahoma his dad went with him on this contract i never was with him or added as a driver my fiancees contract this is where the lying comes in i have rented a car in 2024 from the broken arrow oklahoma location because of my car was in the shop due to a no fault accident and from there on me and my fiancee has never ever I mean never been to any location until 2025 to rent a car by himself with his dad who is 82 year old and yet his dad was disrespected by the memorial dr and Mingo location in tulsa oklahoma at the time my fiancee was trying to make a payment but of course his dad wanted to help but was disrespected by this memorial dr and Mingo location all they could have said no sir we can't use your card because your not on the contract and we have to use the person one bank card that his bank card thats our policy I apologize for the convenience instead it went another direction and when the car he rented the employee was laughing with this tow truck guy when he came to the house to collect the car and I had found that inappropriate behavior in a business when your dealing with customers you don't ever do that if I did that my job and that customer saw me laughing my boss would have a conference meeting in his office to tell me that it was unprofessional behavior to either do a warning or terminatied my job position like fire me and my situation first off I felt like I walked into a building with a bunch of guys looking like there miserable and I've known to see this before they need to be smiling and happy to serve customers if you don't do that it what makes you and the business look horrible and yes I've contacted ya'lls corporate office headquarters to explain my frustrations and I told them since me and my fiancee and his 82 year old dad who has been disrespected by two locations one location the Mingo and memorial dr location and aspen ave broken arrow location and also told corporate office headquarters that because of the events at these two locations that we will never ever again rent from ya'll again because of ya'lls attitudes things could have been done right but it wasn't in my own eyes I've seen some past Google reviews and was shocked that how bad they were treated unacceptable people please becareful when you rent from enterprise rental car company watch out for unacceptable behaviors and you won't have a problem
• BS

  Betty Shipley

  Feb 21, 2026
  5.0
  Such an easy process and the car i drove was fantastic. Great employees.
• KL

  Kristen Lewis

  Feb 17, 2026
  1.0
  The first time I rented here they tried to give me a car with no gas after waiting 20 minutes to get the car. This time they had no cars and I had to wait forever for them to clean one. Ugh.
• MR

  Mitchell G Ross

  Feb 5, 2026
  5.0
  Enterprise made this a great experience for me! From picking me up at the Body shop to processing my rental! I specifically asked for a Carrola and they had one that had just been returned but not cleaned. Grace did a great and speedy job of detailing it and getting me back on the road! Great experience at Enterprise!