AutoZone Auto Parts

4.4
262 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broken Arrow #5193 in Broken Arrow, OK is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Broken Arrow, OK or call us at (918) 505-6391.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
950 N 20th St, Broken Arrow, OK
74012, United States

Hours

Reviews

4.4
262 reviews
5 stars
185
4 stars
33
3 stars
18
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews indicated issues with product availability, including instances where customers could not find the parts they needed.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and incorrect parts being sold.

Store Cleanliness

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.

Return Policy Issues

Some customers expressed frustration with the return policy, particularly regarding defective parts and the inability to return items.
  • JM
    Jesse Micham
    Dec 15, 2025
    1.0
    I had recently visited the Autozone on Kenosha near County Line seeking a battery replacement for my Jeep, I was informed by an older gentleman working there that I did not need a battery replacement, even though I did, when I asked for for the battery to just be replaced anyways I was refused service and had to go to a separate Autozone on Elm where they told me the battery was bad and they replaced it for me. I will not be bring my money or my needs back to the location on Kenosha.
  • LR
    Lloyd Ritchie
    Nov 28, 2025
    5.0
    Didn't have the parts I needed.
  • JC
    Jennifer Cephus
    Nov 26, 2025
    5.0
    Thomas was very knowledgeable and helpful!
  • BL
    Benjamin Laizure
    Nov 14, 2025
    5.0
    Kid in there was more knowledgeable than myself with 15 years in mechanic work and it saved my truck.
  • PW
    Peggy White
    Nov 8, 2025
    5.0
    Justin did a great job at changing my battery. He was quick and efficient and extremely kind.

Frequently Asked Questions About AutoZone Auto Parts

What are the normal opening hours for AutoZone Auto Parts in Broken Arrow?

AutoZone Auto Parts in Broken Arrow is open Monday to Saturday from 7:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup service?

Yes, AutoZone Auto Parts offers in-store pickup service for your convenience.