Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Zanesville, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Zanesville location today.
Location
Hours
Reviews
3.9
333 reviews
5 stars
192
4 stars
48
3 stars
23
2 stars
11
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Numerous customers reported problems with honoring reservations, including being told vehicles were unavailable despite prior confirmations.
Rental Process
The rental process was generally described as quick and easy, with many customers appreciating the efficiency of the service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing unexpected fees and high rental costs.
- JBJulia BNov 15, 20255.0Stellar Integrity and Trustworthy Service at Zanesville Enterprise I cannot speak highly enough of the team at Zanesville Enterprise, particularly an employee named Shane. This isn't just a review about renting a car; it's a testament to the exceptional character and integrity of their staff. After returning my rental and realizing the office was closed after 6 PM, I discovered last night that I had left my wallet—containing all my cash, credit cards, and ID—in the vehicle overnight. I sent a text message to notify them, preparing myself for the worst, given the current climate. When I followed up the next morning, arriving 10 minutes before their 9 AM opening time, I saw Shane already diligently working on the vehicles. This early start speaks volumes about his work ethic. When I spoke to the staff, my wallet was waiting for me, completely untouched. The employee who found it, Shane, demonstrated integrity far beyond the call of duty. He found the wallet during cleanup and ensured every single item was accounted for and returned. I tried to offer Shane a reward for his honesty, but he humbly refused, accepting only a handshake. In a world where we are constantly exposed to negativity, this experience was truly uplifting and profoundly restored my trust in my fellow man. Thank you, Shane, and thank you, Zanesville Enterprise, for upholding such high standards. I highly recommend this location not just for their service, but for the incredible people who work there.
- NBNolan BertelsonNov 14, 20251.0Employee blatantly lied about giving me money off when I dropped the rental off because of a inconvenience. He offered to take 150$ off, I agreed, and then was charged the full amount days later. This branch of enterprise atleast from my experience will lie blame and steal from you any chance they can. Stay away
- LLLysmkNov 13, 20255.0pickup and drop-off for quick and efficient. Customer service dude was very friendly and got me on my way quickly. Car was exactly what I need to clean and ready to go
- JDJimmy DavidsonNov 4, 20255.0Friendly staff, good prices, and easy to work with
- MWMelissa WhiteOct 23, 20255.0I would say my local enterprise in zanesville Ohio is great I needed a rental while getting my car fixed and they took care of me. They have excellent customer service and all they staff is friendly.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Zanesville, OH?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is the Enterprise Rent-A-Car location in Zanesville?
The location is at 2127 Maple Ave, Zanesville, OH 43701, USA.
What types of vehicles can I rent from Enterprise Rent-A-Car in Zanesville?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car in Zanesville offer airport pickup services?
Yes, Enterprise Rent-A-Car provides airport pick-up services.
What payment options are accepted at Enterprise Rent-A-Car Zanesville?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any special deals available at Enterprise Rent-A-Car Zanesville?
Yes, there are great weekend rates currently available. You can check and book these deals online.
Is Enterprise Rent-A-Car Zanesville owned by a woman and do they offer military discounts?
Yes, the business is woman-owned and offers discounts for active military members.
What nearby insurance agencies can I find close to Enterprise Rent-A-Car Zanesville?
Nearby insurance agencies include Nationwide Mutual Insurance Company, Williamson Insurance Service, Ksa Insurance, Keith Shrider Insurance, and Rod Smith & McDermott Insurance.
Are there any dining options near Enterprise Rent-A-Car in Zanesville?
Yes, nearby dining options include KFC, Adornetto's Italian Restaurant, Giacomo's Bread and More bakery and delicatessen, and Lauren's On Maple which is an American restaurant and beauty salon.
What entertainment or shopping venues are nearby Enterprise Rent-A-Car Zanesville?
Nearby points of interest include Mike Ward Music Center for music needs, Jill's Unique Boutique for women's clothing, Goodwill thrift store, and the Zanesville Farmers Market for fresh produce and flea market items.