Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Willoughby.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
567 reviews
5 stars
443
4 stars
55
3 stars
20
2 stars
17
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to explain services and provide assistance.
Service Speed
Several reviews noted long wait times for service, with some customers expressing frustration over delays despite the expectation of quick oil changes.
Upselling Concerns
Some customers reported feeling pressured by staff to purchase additional services or products, leading to dissatisfaction with their experience.
Quality of Work
While many reviews praised the thoroughness of the service, there were also complaints about mistakes made during service, such as improper installation and damage to vehicles.
- LCL C1 day ago5.0Awesome transition flush service Staff was very knowledgeable, friendly and professional.
- KJKory JacksonJan 3, 20265.0There’s a manager there and she’s a young lady ( I forgot her name)she was more than amazing and helped and explained everything that I was concerned about to me with ease and it was a quick smooth and easy transition! 10s, 10s, 10s!
- DTDoug TremDec 30, 20255.0The customer service at the Willoughby, OH location was outstanding! As the lead person, Katrina had a very kind demeanor and was very clear explaining each step taken by her team as they checked different features. I greatly appreciated that her focus was making my customer experience a pleasant one and not using scare tactics in an attempt to make me purchase extra services. That is why I’ll be back when it’s time for the next oil change. Great job Katrina and team!!
- BNBb NDec 28, 20255.0Super sweet staf when I went. It was quick, they made sure to top everything I had low off. And just very good communication. Was nervous to go to a big chain but It was great!
- TNTheresa NiksickDec 15, 20255.0I love Valvoline, I go there to get air in my tires all the time and have them check my oil because I only drive within the vicinity which isn't very often so I don't feel the need to have to get my oil changed all the time and they're honest with me and let me know that my oil's clean even though I haven't had it change in a couple years and they put air in my tires and check my fluids with no problem, staff are very friendly and thorough!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Willoughby provide?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles in Willoughby.
What are the operating hours of Valvoline Instant Oil Change in Willoughby?
The location is open Monday through Friday from 7:00 AM to 7:30 PM, Saturday from 7:00 AM to 6:30 PM, and Sunday from 8:30 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required at Valvoline Instant Oil Change in Willoughby; customers can walk in for service.
What payment methods are accepted at Valvoline Instant Oil Change Willoughby?
They accept debit cards, credit cards, and mobile NFC payments for customer convenience.
Where is the Valvoline Instant Oil Change located in Willoughby?
It is located at 35435 Euclid Ave, Willoughby, OH 44094.
Is Valvoline Instant Oil Change open on major holidays?
The Willoughby location is closed on major holidays such as November 27, 2025, and December 25, 2025.
Are there any nearby restaurants where I can eat before or after my vehicle service at Valvoline?
Yes, nearby dining options include Chick-fil-A, Yukiho Japanese Restaurant, HoneyBaked Ham Company, Panda Restaurant, Wingstop, and Jet's Pizza, which you can visit before or after your vehicle maintenance.
What nearby places can help me with other vehicle-related needs close to Valvoline Instant Oil Change?
Nearby automotive-related places include Conrad's Tire Express & Total Car Care and Lake West Storage, which offers storage and car rental facilities, to complement your vehicle care needs.
Are there coffee shops near Valvoline Instant Oil Change in Willoughby where I can wait comfortably?
Yes, there are coffee shops nearby such as 7 Brew Coffee and Dunkin' where you can relax while waiting for your service.
Can I combine a visit to Valvoline Instant Oil Change with other local services or appointments?
Definitely. Nearby services include dental offices like Koustis Thomas DDS and Dr Koustis, as well as hair salons such as Lady Jane's Haircuts for Men, allowing you to manage multiple errands in one trip.