Feedback is mixed; while many customers praised the friendly and professional service, others reported poor experiences with specific staff members.
Speed of Service
Numerous reviews highlight the quick turnaround time for tire repairs and other services, often completed in under 30 minutes.
Honesty and Trustworthiness
Many customers appreciated the honest assessments and lack of upselling, with several noting that they were not charged for minor repairs.
Community Engagement
Several reviews mention the staff's willingness to help customers with small issues at no charge, reflecting a commitment to community service.
RN
Romeo De Niro
4 days ago
5.0
excellent customer service fast and clean
JJ
Jess
Dec 9, 2025
1.0
Awful awful awful customer service. MARK especially is incredibly unhelpful and dismissive. I scheduled a tire change on a Wednesday, for a Saturday 7am service. I stop in at 10am Saturday morning only to find out the tires ordered aren't even in.....I received NO PHONE CALL or update and I'm left wondering how long it would have been before anyone would have called...Thats if they would have called. DO NOT GO HERE.
DD
Dante
Dec 6, 2025
5.0
The guys here are friendly and professional. Just nice, decent dudes. I go here for everything.
MJ
Marc Joslyn
Oct 18, 2025
5.0
Super clean, friendly, & professional! I was accommodated without an appointment and the work was completed in 30 minutes. Mark Lindsay and Jonathan Stocker are the best of the best! Thank you, Goodyear for keeping my family safe on the roads.
JW
Jalessa Watson
Sep 30, 2025
5.0
Caught a flat tire I called he told me to bring it in. They got me right in! Very nice and caring team thank you very much!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Westerville offer?
Goodyear Auto Service provides full-service tire and automotive repair including tire services, oil changes, and automotive repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 5:00 PM and is closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service accept in-store pickup for orders?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Where is Goodyear Auto Service located?
The service center is located at 4403 Executive Parkway, Westerville, OH 43081-3850, USA.
What nearby dining options are available around Goodyear Auto Service?
Nearby restaurants include Jersey Mike's Subs, McDonald's, CM Chicken Westerville, Gena's Restaurant, Hot Head Burritos, Jet's Pizza, Golden Valley, and Silk Road Asian Cuisine, offering a variety of fast food and Asian cuisine options.
Are there fitness or wellness centers near Goodyear Auto Service?
Yes, nearby wellness and fitness centers include Integrity Health and Wellness, Irvine Chiropractic, Riverpointe Gym, and Serenity Salt Spa, where customers can relax or get wellness treatments before or after their vehicle service.
What nearby facilities could help customers while visiting Goodyear Auto Service?
Customers can access convenient services nearby such as Kroger for groceries and pharmacy needs, Kroger Fuel Center for gas and coffee, PNC Bank and Fifth Third Bank for banking, and KeyMe Locksmiths for locksmith services.