AutoZone Auto Parts

4.4
310 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Westerville Road in Westerville, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Westerville, OH or call us at (614) 891-1616.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5490 Westerville Rd, Westerville, OH
43081, United States

Hours

Reviews

4.4
310 reviews
5 stars
207
4 stars
59
3 stars
21
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to assist, with specific mentions of employees like Lucas and Greg providing exceptional service.

Mixed Experiences

While some customers reported excellent service, others experienced rude or unhelpful interactions, indicating inconsistency in customer service quality.

Store Condition

The store was frequently noted as clean, well-organized, and stocked with necessary items, contributing positively to the shopping experience.

Pricing and Value

Customers found the prices reasonable, but some expressed concerns about being upsold on warranties or feeling that certain services were overpriced.
  • AB
    Amanda Briggs
    Nov 12, 2025
    5.0
    My old light popped on and it was almost closing time. I pulled up in a panic but Dave Denise is an employee.Not only helped me with my brake fluid in my oil but actually showed me how to check it and how to fill it up. Exceptional service , but the fact that he gave me knowledge was above and beyond! Thank you dave!
  • TA
    Ty Arias
    Aug 30, 2025
    1.0
    Terrible service.
  • YG
    Yam gautam
    Aug 16, 2025
    1.0
    Overpriced, and trying to sell me a warranty without even asking if I want it.
  • OA
    Omar A
    Feb 24, 2018
    1.0
    Disappointed on long line wait times”

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Westerville, OH?

The store is open Monday through Friday from 7:30 AM to 9:00 PM, and on Saturdays and Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.