Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Westerville Road in Westerville, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Westerville, OH or call us at (614) 891-1616.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
309 reviews
5 stars
206
4 stars
59
3 stars
21
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to assist, with specific mentions of employees like Lucas and Greg providing exceptional service.
Mixed Experiences
While some customers reported excellent service, others experienced rude behavior or dissatisfaction with service quality, indicating inconsistency.
Store Condition
The store was frequently described as clean, organized, and well-stocked, contributing positively to the shopping experience.
Pricing and Value
Customers noted that prices were reasonable, but some expressed concerns about being upsold on warranties or feeling that certain services were overpriced.
Product Availability
Most reviews indicated that the store generally had the parts customers needed, although there were instances of limited stock for specific items.
- ABAmanda BriggsNov 12, 20255.0My old light popped on and it was almost closing time. I pulled up in a panic but Dave Denise is an employee.Not only helped me with my brake fluid in my oil but actually showed me how to check it and how to fill it up. Exceptional service , but the fact that he gave me knowledge was above and beyond! Thank you dave!
- TATy AriasAug 30, 20251.0Terrible service.
- YGYam gautamAug 16, 20251.0Overpriced, and trying to sell me a warranty without even asking if I want it.
- CPChelsi PenningtonJun 13, 20255.0The new store manager Gregg was absolutely amazing, professional and helped me with everything I needed. Not only did he service me after hours after he had already left the store but he was able to speed up the process on retrieving a part due to my deadline with the search and rescue group that I work with. His entire team was also very professional and each person greeted me when I walked in the store. The store was clean, fully stocked, and it’s a great central location.
- JBJanelle BMay 19, 20254.0I was parked just a few feet away from the AutoZone and came in to ask if someone could help me jump-start my car. Since my car wouldn’t start, I wasn’t able to move it into the store’s parking lot. Unfortunately, the older white woman at the front desk was very rude and dismissive, refusing to assist me simply because my car wasn’t parked directly in their lot. Thankfully, another associate, Greg H., arrived shortly after. Without hesitation, he walked with me to my car and helped give it a jump with no questions asked. His kindness and professionalism stood out, and I truly believe he deserves a raise for his exceptional customer service!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Westerville, OH?
The store is open Monday through Friday from 7:30 AM to 9:00 PM, and on Saturdays and Sundays from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts on Westerville Road?
You can find auto parts, brake pads, car batteries, car accessories, and after-market automobile parts.
Which brands are available at this AutoZone store?
The store carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Westerville?
You can call the store at (614) 891-1616 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Westerville?
The store is located at 5490 Westerville Rd, Westerville, OH 43081, USA.
What nearby places can I visit after shopping at AutoZone Auto Parts?
After shopping, you might visit Casto Park Soccer Fields for outdoor activities or enjoy a meal at Toro Market & Tacos nearby.
Are there any fitness centers near AutoZone on Westerville Road?
Yes, Exertion Training is a nearby fitness trainer where you can work out before or after your visit to AutoZone.
Can I find grocery stores close to AutoZone Auto Parts in Westerville?
Yes, Guatelinda Supermarket and Toro Market & Tacos are nearby grocery stores and markets you can visit around AutoZone.
What other automotive services or stores are near AutoZone in Westerville?
Nearby automotive-related places include Mid Ohio Glass Company for auto glass services and Buckeye Auto Service for auto repairs.