AutoZone Auto Parts

4.1
226 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone State Route in West Union, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Union, OH or call us at (937) 544-3846.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11620 State Route 41, West Union, OH
45693, United States

Hours

Reviews

4.1
226 reviews
5 stars
112
4 stars
60
3 stars
33
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.

Product Availability

The store generally has a good stock of parts, but there were complaints about receiving the wrong parts and inconsistent pricing.

Store Cleanliness

Customers noted that the store is clean and organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, there were also several negative experiences related to customer service and product issues.
  • MB
    Mikr Brames
    Dec 27, 2025
    1.0
    I went in the autozone in west union ohio and told the manager of the store who has a nose piercing and a lot of tattoos that i had a problem with my headlights. He asked what I needed. And I responded I'd have to show him what I was talking about..he responded oh God what now and got really mad. I turned around and left. This the worst store ever. For a manager of the store to act like that is not only rude but down right disrespectful.
  • JH
    Jason Harris
    Dec 24, 2025
    5.0
    Amazing customer service
  • TT
    Tom Truitt
    Aug 30, 2025
    5.0
    I wanted to take the time and give a shout out to Robert at the West Union Ohio store. I came in with a battery problem and Robert was very professional and honest. This could have cost me a chunk of change to replace it, however, Robert did his due diligence and charged the battery and an hour later when I came back he had already determined my battery was bad and had the new one waiting for me under warranty at the counter. I appreciate this type of top notch customer service. Thank you Robert! I have been so far a life long AutoZone supporter. At age 58, I have been coming to AutoZone since my first car a long time ago. My family and I moved from Texas almost a year ago. I have found this West Union store to be just as clean, fair on price, staffed with good people and great support for when I needed it, just like in Texas. Keep up the good work team and be proud of what you do for the community. No one likes bad reviews as I have seen here and you will never please everyone. Learn and continue to be the AutoZone I have always said, I am proud to get my supplies from. Tom
  • WO
    Wilson Osborne
    Aug 21, 2025
    5.0
    Very good people some prices are different from other places but the people will help you as much as they can and point you to the direction that you need

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in West Union, OH?

AutoZone Auto Parts in West Union, OH is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.