Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
8067 Beckett Center Drive, West Chester, OH
45069-5002, United States
Hours
Reviews
4.5
244 reviews
5 stars
196
4 stars
22
3 stars
4
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to accommodate and assist with various needs.
Service Quality
While some reviews noted excellent service and quick repairs, others reported issues with damage to vehicles and unsatisfactory repairs.
Pricing Issues
Several customers expressed frustration over inconsistent pricing and estimates, with some feeling misled about costs.
Efficiency
Many reviews mentioned quick turnaround times for services, with customers appreciating the promptness of repairs.
Trustworthiness
A number of customers emphasized the honesty and integrity of the staff, particularly in avoiding unnecessary repairs.
- CVChristopher VolkNov 15, 20255.0The team went above and beyond for my Family! Thank You!
- MDMichael Tran DuffSep 6, 20255.0Best customer service I've seen in a long time. They were knowledgeable, helpful, friendly, and adjusted their schedule to get me right in. Definitely coming back here for future repairs!
- FHFd Hj95Aug 26, 20255.0Great stuff ❤️❤️❤️ live in cincydowntown area i drove 23ml , it worth it veery professional and friendly love this location
- JMJames MurrayAug 10, 20251.0They scratched my rim when trying to install a new tire and blamed their machine. Discount Tire installed it just fine on my old tire yesterday. This was a brand new rim that just had the stickers pulled off yesterday. They were unable to put my tire back on still blaming their machine and had I not had a spare, I don't know how I would've been able to drive off in my own car. I took it to a small mom & pop tire shop that didn't have nearly the amount of resources Goodyear had and they installed my rim and new tire within 10 minutes and even told me themselves that whoever is working in the garage of this Goodyear location has no idea what they're doing because they clearly didn't adjust their machine properly. Goodyear told me that after scratching my BRAND NEW RIM, that I have to spend MY OWN MONEY to get it refinished and they'll reimburse me. No, you should honestly be paying for the full repair without me having to use any of my own funds. Avoid at all costs. Garage staff is incompetent and will damage your parts. It's not the machine, it's the user that caused the issue. So basically, I showed up just to have my rims deeply scratched with no real service being performed. I gained nothing showing up here but more expenses and time to put aside to get something fixed that they damaged. Thanks for doing nothing but scratching my brand new rim I guess?
- JTJohn TrauJul 22, 20253.0Took my Corvette in to have a screw removed and patched from one of the tires that were purchased at this location. While the tire was repaired, the floor mats was covered with grease and the hood was opened and not latched when they were done. I am not sure why they had to get into the engine compartment to repair a rear tire. I don't have a warm fuzzy feeling after this visit. Why did they get into the engine compartment.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in West Chester offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanic services.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. Holiday hours vary with some days closed and others open until 5:00 PM.
Can I pick up my tire or automotive parts in-store at Goodyear Auto Service?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment through their online reservation system at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
The service center is located at 8067 Beckett Center Drive, West Chester, OH 45069-5002, United States.
Are there food options near Goodyear Auto Service if I want to grab a meal before or after my visit?
Yes, Donatos Pizza, a popular pizza restaurant, is located nearby, providing a convenient dining option.
Can I combine my visit to Goodyear Auto Service with some shopping nearby?
Absolutely, Beckett Commons shopping center is close by where you can shop before or after your automotive service.
Are there any wellness or relaxation options nearby Goodyear Auto Service?
Yes, there are nearby places like MC Massage Therapy, The Blush Box beauty salon, and A Kneaded Massage spa to enjoy some relaxation after your visit.