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Enterprise Rent-A-Car

3.9
(137 reviews)
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Business Details

8770 Union Centre Blvd, West Chester, OH
45069, United States
(513) 275-3779
https://www.enterprise.com/en/car-rental-locations/us/oh/union-centre-38h2.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Chester, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Union Centre location today.

Location

Enterprise Rent-A-Car
8770 Union Centre Blvd, West Chester, OH
45069, United States

Hours

Reviews

3.9
137 reviews
5 stars
93
4 stars
6
3 stars
4
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff for being friendly and helpful, others reported poor service and unprofessional behavior.

Reservation Issues

Numerous customers experienced problems with reservations, including cars not being available despite prior bookings.

Car Quality

There are complaints about the cleanliness and maintenance of vehicles, with some customers receiving cars that were dirty or had unpleasant odors.

Rental Process

The rental process is noted as quick and efficient by many, but there are also reports of long wait times and delays in receiving vehicles.
  • RF
    Rick Finley
    6 days ago
    5.0
    Union Centre (Enterprise Car Rental) does awesome job with "very good" customer service. Outstanding!
  • LJ
    Lee Jackson
    6 days ago
    5.0
    The people at this location was very respectful and very professional. Definitely recommend using them to anyone who needs a rental car.
  • AP
    Ashley Palac
    Feb 9, 2026
    5.0
    We were met with fast and friendly service. We were in and out with our reservation in under 15 min.
  • CR
    CJ Robison
    Feb 1, 2026
    1.0
    Worse Business Model ever.. I made a reservation a night before to wake up to a phone call FROM MANAGEMENT SAYING SORRY WE DONT HAVE ANY CARS AVAILABLE!! Then hung up..I WILL NEVER USE ENTERPRISE AGAIN AND NEITHER SHOULD ANYONE THAT IS PLANNING AGAIN IMPORTANT..with all the technology available any business should be able to COUNT THE NUMBER OF CARS BOOKED..but I guess bookings must count. EVEN THOUGH THEY HAVE NO CARS TO FOR RENT..AVOID ENTERPRISE CAR RENTAL LIKE COVID
  • SS
    Saa Shemsu
    Jan 28, 2026
    5.0
    Jazmine and her counterpart provided me great service when I needed a vehicle in a short time window for a business trip.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in West Chester, OH?

Enterprise Rent-A-Car offers a wide range of vehicles and flexible rental options including cars and vans to suit your needs.

Where is Enterprise Rent-A-Car's Union Centre location in West Chester?

The Union Centre location is at 8770 Union Centre Blvd, West Chester, OH 45069.

Brand Certified Facts from Enterprise Rent-A-Car

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