Enterprise Rent-A-Car

Reviews

• AJ

  Alisha Justice

  6 days ago
  1.0
  DO NOT RENT FROM THIS LOCATION!!! I have used enterprise for years and have never had an experience like this! I have had my reservation for over two weeks. The day of rental they are telling me they don’t have a car. The manager has kept me on hold for over 2 hours. When I finally spoke to someone they told me there was nothing they could do. Absolute disaster. If I could give them 0 stars I would.
• LC

  Lynn Cox

  Nov 10, 2025
  5.0
  I rented a car and the pick up/drop off process was perfect. Jasmine at the Union Centre location was extremely helpful and kind answering all my questions while waiting on multiple people at her busy location. Five plus stars !!!!!!
• TF

  Terri Faller

  Nov 8, 2025
  5.0
  Awesome location! Jazmine is the best customer service rep I’ve met in any industry, consistently going above and beyond and providing the best service possible. She is friendly and engaging, and always efficient and kind. The vehicles I’ve rented there have all been clean and well-maintained. It’s evident that the employees at this location take pride in all they do, as other CSRs there have also been great!
• EJ

  Edward Larkin Jr

  Nov 4, 2025
  5.0
  My vehicle was in for service at the dealership, arrangements were made with the enterprise car rental for a vehicle. I provided them with a profile of the type of vehicle that I wanted to drive, they met my needs pick me up at the dealership, take me back to enterprise, I was processed for the vehicle in less than four minutes. I was on my way out of their offices. When I returned the vehicle the following week at enterprise, I was transported to the dealership to pick up my vehicle each time. The staff was professional, courteous, and friendly. The vehicles were clean they provide me an opportunity to inspect the vehicles for cleanliness and damage, and I was very satisfied with the type of vehicle and the cleanliness of the vehicle that I had.
• TT

  T.S.

  Nov 3, 2025
  1.0
  Disappointed with my experience with this location. Jasmine lacks customer service skills and was very unprofessional. They will allow you to reserve any car on the website but the day before your reservation, they will call you and say it's not available. You get what they have available on the day of your rental, not what YOU chose. Contacted another location and had much better service. The staff here needs training on basic communication skills.

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