Brand Certified
Enterprise Rent-A-Car
4.1(154 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
8445 Cincinnati Columbus Rd, West Chester, OH
45069, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(513) 847-4424
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/oh/west-chester-abra-auto-body-38h1.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Chester, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Chester location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Enterprise Rent-A-Car
8445 Cincinnati Columbus Rd, West Chester, OH
45069, United States
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
154 reviews
5 stars
104
4 stars
19
3 stars
4
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Darrell, Eric, and Michelle for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Cleanliness and Vehicle Quality
Customers generally reported satisfaction with the cleanliness and quality of the vehicles provided, although there were some complaints about maintenance issues.
Staffing and Wait Times
Multiple reviews indicated that the locations were understaffed, leading to long wait times for service and vehicle pickup.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor customer service and unprofessional behavior from some staff members.
- SISardorbek Iskandarov3 days ago5.0I arrived a little late, but they didn’t charge me any late fee, which I really appreciated. The customer service was excellent—friendly, understanding, and professional. Overall, a very smooth experience. I’m very satisfied and would definitely recommend them.
- DADamita Allen3 days ago5.0Rented a Jeep Wrangler which at first I was hesitant, never drove one before, but it was easy and kinda fun!! Emily was super nice and made my experience ❤️ a great one!!! I'll go back.
- KNKwan-Yin NixonFeb 15, 20265.0The customer service is amazing and the selection outstanding
- CWChristopher WeinlandFeb 6, 20265.0Emily is great and they don't pay her enough but they should but they won't.
- DMDia MariaJan 6, 20265.0Michael S. completely saved our vacation plans! We will always chose Enterprise! 💕
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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