AutoZone Auto Parts

4.1
244 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Union Centre Blvd in West Chester, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Chester, OH or call us at (513) 874-2150.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7944 Union Centre Blvd, West Chester, OH
45069, United States

Hours

Reviews

4.1
244 reviews
5 stars
146
4 stars
40
3 stars
25
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted issues with product availability, including receiving incorrect parts or being told items were in stock when they were not.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor service and unhelpful staff, indicating inconsistency in service quality.

Installation Services

Customers appreciated the free installation services offered for batteries and other parts, highlighting the helpfulness of staff during these services.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • JJ
    JRD
    Oct 4, 2025
    5.0
    They were a great help with getting the 2 inch ball off my trailer and putting the 1.7 inch on.
  • MB
    M. Bennett
    Aug 13, 2025
    3.0
    I will always shop AutoZone but first time being to this store and will most likely try to avoid going there again . Staff wasn't very friendly or helpful.
  • PV
    Patrick Voto
    Jul 10, 2025
    5.0
    The customer service from Julie was above and beyond what I've seen from the other auto zone stores I've been in. Not only was she polite and had a good sense of humor. She did the best battery install compared to what I've seen at other places. The guys I've seen at AutoZone do battery replacements weren't as thoughtful and meticulous as what she did. She definitely has the know-how. If I had a car shop I would want to have people like her working for me. Thanks again Julie!
  • NT
    Nate Trammel
    Jun 22, 2025
    1.0
    They sold me a two year old dead battery. How does that even happen
  • CB
    cat B
    Jun 9, 2025
    5.0
    Christal from the union center location helped us dramatically. She jumped right in we were across the street getting candy for my father for Father’s Day. Our battery was dead we thought it was a key fob we called her, opened up her. She said I’ll be right over I’ll bring it. I will take care of it and put it in for you. Don’t worry she was over in a jiffy. Thank you so much you really saved us forever grateful, and AutoZone you have a wonderful employee that should be celebrated.🙌🙌🙌🙌❤️❤️❤️ Job well done she went out of her way. She didn’t have to do that. She just did bless her heart. We think you, Cathy and Walt.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in West Chester, OH?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services for your convenience.