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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.4
(390 reviews)

Business Details

4600 Richmond Rd, Warrensville Heights, OH
44128, United States
(216) 896-5510

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Warrensville Heights, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Warrensville Heights location today.

Location

Enterprise Rent-A-Car
4600 Richmond Rd, Warrensville Heights, OH
44128, United States

Hours

Reviews

4.4
390 reviews
5 stars
293
4 stars
37
3 stars
11
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, professional, and accommodating, with many customers highlighting specific employees for their exceptional service.

Vehicle Quality

There are mixed reviews regarding vehicle quality, with some customers reporting issues such as cleanliness and mechanical problems, while others had positive experiences with well-maintained cars.

Efficiency

Many customers noted the quick and hassle-free rental process, appreciating the prompt service and the ability to get in and out efficiently.

Communication Issues

Several reviews mention problems with communication, particularly regarding billing and vehicle availability, leading to frustration for some customers.
  • EC
    Eric Cleveland
    6 days ago
    5.0
    Excellent service, good rates and helpful staff makes enterprise the best rental service
  • TT
    TT
    Feb 26, 2026
    4.0
    First let me start by saying... Chrissy is amazing. Chrissy picked me up from the dealership and was very friendly. I had 2 vehicles over the duration of a month. The first vehicle was horrible. There was a slow leak forcing me to add air every 2 days in the dead of winter. The brakes were bad, the charger port didn't work, the auto unlock on the doors didn't work and it ran loudly. It took about a week to get me into a different vehicle due to low stock. However the secondary vehicle was great. Christy was patient and accommodating. Very friendly and great customer service. You have a new customer because of her. If it wasn't for the issues of the first vehicle you would've gotten 5 stars
  • SS
    Sandra
    Feb 10, 2026
    5.0
    Friendly,no hassle
  • PA
    Peter Ahern
    Feb 4, 2026
    5.0
    Chris Range and all of the staff at the Warrensville Hts OH location were super helpful, friendly, efficient, and a pleasure to deal with. I'll be back!!
  • GM
    Glenda Miller
    Jan 23, 2026
    5.0
    Allen, the agent who took care of my rental needs was excellent. The entire process was seamless. From being picked up at the car dealership to being dropped off when my vehicle was ready. Bravo to Allen and his friendly customer service driven team!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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