Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Ethan and Grady for their exceptional service.
Membership Issues
Several reviews expressed frustration over unauthorized recurring charges and difficulties in canceling memberships, indicating poor management in handling customer accounts.
Wash Quality
Customers reported inconsistent wash quality, with complaints about soap residue and inadequate cleaning, leading some to consider canceling their memberships.
Operational Hours
Frequent mentions of the car wash being closed during peak times raised concerns about availability and reliability.
Value for Money
While some customers appreciated the convenience and free vacuum services, others felt the wash did not justify the price, leading to mixed perceptions of value.