Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting the service provided by managers Derek and Bob.
Honesty and Integrity
Several reviews noted the shop's commitment to honest assessments and avoiding unnecessary repairs, which built trust among customers.
Service Efficiency
Customers appreciated the quick turnaround times for services, often being surprised by how fast their repairs were completed.
Mixed Experiences
While many had positive experiences, some customers reported issues with appointment management, unhelpful staff interactions, and dissatisfaction with certain repairs.
CS
Customer Service
Dec 24, 2025
5.0
My father took his car to a tire place near the town Square because he had a slow leak in his rear passenger tire. They told him he had an unrepairable tire and very low tread needing $1000 tire replacement. He then took the car to Goodyear Auto Service. Derek said the tires were fine with 40000 miles of tread left and repaired the rear tire by replacing a valve stem for $25. Derek and his team have two new super fans.
MT
Michael Trogdon
Dec 23, 2025
1.0
Tried Goodyear in Wadsworth again today to give them a chance to redeem themselves for previous poor service. I made an appointment online today on their website for just a tire rotation -- should be easy enough, right? When I got to the store, I let them know I had an appointment already scheduled but was told they had no record of this. After showing my email confirmation they eventually found it but said they didn't know about it since it was made online...go figure. There were several empty service bays at the time but I was still told they wouldn't be able to complete the rotation for another 1.5 hours. All future auto service is absolutely going elsewhere for our vehicles. Fool me twice, shame on me I guess.
DB
D Brown
Dec 18, 2025
5.0
The manager at this shop is running an honest and professional shop. Their car knowledge is top notch and there is zero attempt to pressure an unnecessary sale. There are NO scare tactics used. Just honest professionalism. Ask for Derrick the manager, he is awesome, and gets the job done right!
DW
David Windmiller
Dec 16, 2025
5.0
Amazing shop. I thought the car had a more expensive issue and they realized it was a simple fix and saved me money and time. I am absolutely taking my car here first whenever it next needs something
JE
Jeffry Eby
Dec 14, 2025
1.0
They looked at my tire. Couldn't put spare on due to tread depth difference on 4 wheel drive..but now my tire is hissing even more...lol this store sucks
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 145 Great Oaks Trail, Wadsworth, OH 44281-8712, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM. Hours may vary on some holidays.
Does Goodyear Auto Service offer in-store pickup or delivery?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at Goodyear Auto Service?
Yes, the facility has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby restaurants are close to Goodyear Auto Service?
Nearby restaurants include Ponderosa Steak House, Panera Bread, Wendy's, McDonald's, Pizza Hut, and Starbucks, providing a variety of dining options before or after your visit.
Are there nearby financial institutions where I can access banking services when visiting Goodyear Auto Service?
Yes, there are several nearby credit unions and banks such as Navy Federal Credit Union, GenFed Financial Credit Union, Huntington Bank, and First National Bank ATM.
What healthcare facilities are near Goodyear Auto Service for urgent care or medical needs?
Nearby healthcare facilities include Wadsworth Express Care & Outpatient Care, Cleveland Clinic Wadsworth Express and Outpatient Care, Family Statcare of NE Ohio, Advanced Health and Wellness Center, and Great Oaks Dental Care.