Many customers praised the friendly and helpful staff, particularly highlighting individuals like Derek and Bob for their exceptional service.
Efficiency
Several reviews noted quick service and timely repairs, with many customers appreciating the ability to get in and out efficiently.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including dissatisfaction with diagnostics and perceived dishonesty.
Pricing Concerns
A number of reviews mentioned high prices for services and parts, with some feeling that they were upsold or charged excessively.
Appointment Issues
Several customers expressed frustration with scheduling appointments, citing frequent cancellations or lack of availability.
AC
Adam Carver
1 day ago
2.0
Wife came home with a screw in the tire dangerously low. I pulled into here asking for a plug with one person in the showroom. I was told they wouldn’t look at it till 3pm ( it was 11am) are you kidding me? A plug takes them 10min. Note once again there was only one person in the waiting room and parking lot was empty. You can always tell corporate vs small business. Traveled down the street and had it done right away.
MA
Mike Arsenal
6 days ago
5.0
Bob Heft and his crew did a great job over the weekend installing new tires on my daughter's car and new tires on my two friends cars, no hassle and done correctly. 5+ stars
AS
angella sass
Nov 11, 2025
5.0
Bob Heft is a great manager.. told me about the deals they were running and how I could get the most for my money.. very helpful.
TW
Terry Waibelj
Oct 30, 2025
5.0
Bob Heft and the Wadsworth Goodyear team did a great job of installing 4 new WeatherReady tires on my vehicle! Service was on-time and efficient! Great experience with new tire purchase.
JC
Jen C
Oct 25, 2025
5.0
I have been going to the Wadsworth location for years. I have always been able to get in and out but today there was a wait longer than usual and the Manger gave me a free oil change. I was in shock. This location has great service and I appreciate the positive experience!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 145 Great Oaks Trail, Wadsworth, OH 44281-8712, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM. Hours may vary on some holidays.
Does Goodyear Auto Service offer in-store pickup or delivery?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at Goodyear Auto Service?
Yes, the facility has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby restaurants are close to Goodyear Auto Service?
Nearby restaurants include Ponderosa Steak House, Panera Bread, Wendy's, McDonald's, Pizza Hut, and Starbucks, providing a variety of dining options before or after your visit.
Are there nearby financial institutions where I can access banking services when visiting Goodyear Auto Service?
Yes, there are several nearby credit unions and banks such as Navy Federal Credit Union, GenFed Financial Credit Union, Huntington Bank, and First National Bank ATM.
What healthcare facilities are near Goodyear Auto Service for urgent care or medical needs?
Nearby healthcare facilities include Wadsworth Express Care & Outpatient Care, Cleveland Clinic Wadsworth Express and Outpatient Care, Family Statcare of NE Ohio, Advanced Health and Wellness Center, and Great Oaks Dental Care.