Advance Auto Parts

4.2
187 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9202 Darrow Rd in Twinsburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9202 Darrow Rd, Twinsburg, OH
44087, United States

Hours

Reviews

4.2
187 reviews
5 stars
114
4 stars
35
3 stars
16
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Installation Issues

Several reviews noted inconsistent service regarding installation of parts, with some customers frustrated by staff unwilling to install batteries or other components.

Pricing Concerns

Customers expressed concerns about high prices for services like oil changes and reported receiving incorrect parts, leading to dissatisfaction.

Product Availability

The store was frequently noted for having a good selection of parts and being able to fulfill customer needs, although there were occasional reports of stock issues.
  • FF
    Floki
    1 day ago
    1.0
    Very bad all the way around! Ordered them. Said 3-5 days so at that time saw were being mailed. After a week I had to call and ask. First tried to say it wasn't me. Then found the right phone number and email after several tries. Said they should of been here but no idea when as was from another state. I did not care where from but when it was getting here as my windshield will start getting scratched up and cost even more. Will try and refund and said go to Walmart and buy and the woman hung up. So much wasted time from ordering to trying to get answers. A simple task turned into a marathon with a very bad ending from a pathetic customer service department! Never again!
  • MR
    Mandy Razzano
    4 days ago
    5.0
    This place is great! They loaned me tools to fix my car in the parking lot. So kind!
  • BB
    Biz
    Dec 6, 2025
    1.0
    Wouldn't install a battery despite saying they do on their website. Someone asked, on their website, if they would install a battery on the same car I brought in and the response was yes. Drove down the road to AutoZone and had a new battery installed in less than 10 minutes.
  • JD
    John Doe
    Nov 22, 2025
    2.0
    Really overpriced oil changes
  • TM
    Tina Miller
    Oct 30, 2025
    5.0
    I was impressed by the helpful nature and friendliness of the staff. Everyone I encountered was professional, friendly and cheerful - I will be back. I even learned some things about car maintenance in general - I appreciated the instruction and advice!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*