Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Troy, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Troy location today.
Location
Hours
Reviews
4.2
278 reviews
5 stars
191
4 stars
32
3 stars
10
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their willingness to go above and beyond to assist.
Vehicle Condition
Most reviews noted that the vehicles were clean and well-maintained, although there were some complaints about specific issues with certain cars.
Reservation Issues
Several customers experienced problems with vehicle availability and communication regarding their reservations, leading to frustration.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing satisfaction and a willingness to return.
- JSJustyn Shepherd3 days ago5.0Fantastic service, nice vehicle and top notch customer service.
- KTKevin TreyJan 5, 20265.0Everything was great with getting a car here the people are friendly and great to deal with.
- GLGina LaraDec 18, 20255.0Awesome car rental they are amazing. Needed a car to go back to Chicago and Rachel really took great care of me. Customer service is top notch! Gina Lara
- KWKathryn WestDec 12, 20255.0The Troy OH crew is amazing. They certainly demonstrated I was a priority and most willing to go the extra mile to help me find a vehicle so close to Thanksgiving travel week. I had planned ahead and reserved a vehicle at a different location and due to a miscommunication when I called to let them know I was on my way.. they informed me they had given my planned resered vehicle to another customer since I hadn't picked up the rental by 9:00 A that morning (I wasn't aware I needed to do that)and they were looking for a similar vehicle, and to give them until the next day 12 noon.. I heard nothing, and I called them back checking in later that day.. needless to say I had to delay my trip after failed attempts to find an equivalent vehicle I called the Troy location and explained my situation. I'm so blessed they were able to meet an exceed my expectations. Great customer service!
- WSWilliam StullDec 12, 20255.0Always a five star experience. I have rented from them for 10-15 years and it is always a great experience. Computers were down in Seattle once and they didn't lose a beat with folks coming in and picking up cars. Once I left a pair of sunglasses in the rental and they mailed it back to me! Insane customer service.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Troy, OH?
Enterprise Rent-A-Car is located at 17 N Kings Chapel Dr, Troy, OH 45373.
What are the operating hours of Enterprise Rent-A-Car in Troy?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Troy?
They offer a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car in Troy offer any special deals?
Yes, they have great weekend rates available. You can book these specials through their website.
Which payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Troy open on Sundays?
No, the Troy location is closed on Sundays.
Are there nearby automotive services to Enterprise Rent-A-Car in Troy?
Yes, nearby you can find Troy Carstar and Troy CARSTAR, both offering auto repair and body shop services, as well as KOI Auto Parts for automotive supplies.
Where can I find food options near Enterprise Rent-A-Car in Troy?
Nearby food options include Penn Station East Coast Subs, Los Pitayos Mexican Restaurant, Buffalo Wild Wings, and Troni Brothers Bella Bistro.
Are there any storage facilities near Enterprise Rent-A-Car in Troy?
Yes, SmartStop Self Storage and Extra Space Storage are nearby for your storage needs.
How can nearby parks and attractions complement my visit to Enterprise Rent-A-Car in Troy?
Eldean Park is close by, providing a nice spot for relaxation or recreation before or after renting a vehicle.