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Tommy's Express® Car Wash

4.2
(546 reviews)

Business Details

4652 Monroe St., Toledo, OH
43623, United States
(419) 359-8170
https://tommys-express.com/locations/oh40/

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
Tommy’s Express in Toledo, OH is a quick, modern car wash designed to give you the best wash in under 3 minutes. Try the WORKS, featuring Ceramic Body Wax for extra protection and a polished, showroom shine. Stop by for a single wash or sign up for an unlimited TommyClub® membership to keep your car clean year-round.

Details

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  • Onsite servicesAvailable

Location

Tommy's Express® Car Wash
4652 Monroe St., Toledo, OH
43623, United States

Hours

Reviews

4.2
546 reviews
5 stars
346
4 stars
83
3 stars
34
2 stars
23
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service quality, with some praising friendly staff while others noted unprofessional behavior and poor customer service.

Wash Effectiveness

Many customers expressed dissatisfaction with the effectiveness of the car wash, citing issues with dirt remaining on vehicles and inadequate cleaning.

Operational Issues

Frequent complaints about long wait times, equipment malfunctions, and inconsistent service during busy hours were noted.

Customer Experience

Several reviews highlighted a lack of communication and engagement from staff, leading to a negative customer experience.

Value for Money

Customers felt that the pricing did not match the quality of service received, with many stating they would not return due to poor wash results.
  • MO
    Melanie Oliver
    1 day ago
    5.0
    These guys go above and beyond to help customers. Kudos to the manager and crew for a great experience. Wish I lived closer to take advantage of their service more often
  • TA
    Tiger Ahbab
    6 days ago
    1.0
    I waited five minutes on the window in the end the employee tells me we don’t accept 100 dollar bill or a $50 bill 😂 I couldn’t get my car washed any idea what currency They use
  • EM
    Erika Murrell
    Feb 17, 2026
    1.0
    One of the vehicles in my fleet were damaged in the car wash. It took the mirror off and needed a new assembly. I have tried calling this location multiple times since the incident on 2/9/26. On the date of the incident, they wrote down a 1-800 number for me to call. All it does is ring and disconnects after no one answers. I proceeded to call the location and was told by the shift lead that management were reviewing the cameras and would reach back out to me (after I provided my contact information). I did not receive a call back. Called again on 2/10/26, and was advised management does not come in until 12pm. I tried calling again after 12pm and since the 10th have not received any contact back. The van has been repaired, but this location lacks customer service from management and the ability to return/contact customers in a timely manner. Beware, if you vehicle gets damaged here, they do not respond and disregard any contact requests.
  • CW
    cliff wilson
    Jan 27, 2026
    1.0
    It's 8:35pm and tommy's supposed to close at 9pm, I know the owner doesn't know that you are shutting down early to where a customer can't clean mats because you lock the door early and you shut down the register. This is 💯 % unprofessional! When you took the job it says 9pm for customers so why are you shutting down early? My complaint is not on the car wash itself but my complaint is on the workers that close at night. Owner of car wash expect you to close at 9pm and not earlier.
  • SS
    Selene Smith
    Jan 26, 2026
    5.0
    Such a great experience. The staff was friendly and made me feel welcome right away. My car was pretty dirty going in, and it came out looking amazing. Also thank you too Nick for explaining how the Matt washer works. Oh and Tommy for helping me get on the belt right. And Sylvia for helping me at the window. Love the work y’all do help up the good work.

Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Toledo, OH?

Tommy's Express® Car Wash in Toledo, OH is open daily from 7:00 AM to 9:00 PM.

What types of payment does Tommy's Express® Car Wash accept?

Tommy's Express® Car Wash accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.

Brand Certified Facts from Tommy's Express® Car Wash

Tommy's Express® Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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