Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Toledo, OH believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.2
528 reviews
5 stars
336
4 stars
83
3 stars
31
2 stars
23
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, with some praising the staff's friendliness while others noted poor customer service and unresponsive management.
Wash Effectiveness
Many customers expressed dissatisfaction with the quality of the car wash, citing issues such as incomplete cleaning, water spots, and ineffective drying.
Equipment Issues
Frequent complaints about equipment malfunctions, including wash stoppages and ineffective vacuums, were noted by several customers.
Customer Experience
Several reviews highlighted negative experiences related to customer service, including rude staff interactions and unresolved damage claims.
Pricing Concerns
Customers felt that the pricing did not match the quality of service received, with some stating they would expect better results for the cost.
- LHLamar HamiltonNov 11, 20255.0Tommy's also have excellent service. If one ever have any issues big or small they tend to be ready and available to resolve them. I joined over a year ago on the monthly full service plan. I glad to be a customer.
- JRJodi RumpSep 25, 20255.0I have a membership and go here about 3-5 times a week. Guys are all very friendly and they like my ducks. Hehe
- P1ProMo 1800Sep 16, 20251.0Car was still filthy after the Works wash.
- ABAlexander BennettSep 4, 20255.0Best automatic wash in the area, the track and pit areas are easy to use, the works gets my car shining every time!
- VVVenaAug 15, 20251.0Been going here 2yrs now because it's close to home! I pay a membership and my truck is never cleaned right! Everytime I go I'm stuck inside the carwash because there carwash station just freezes up and we just be sitting in there waiting! I feel like there carwash could cause an accident inside if you don't hit your breaks because it uncontrollably! Also it be like 6 to 7 workers in the office instead of coming outside to guide the cars in so it doesn't just lock or freeze up! The only thing I like are the vacuums and the mat cleaners otherwise my truck has to go through twice, really a third but I but over it after that! None of the employees say hi lol imma just add that in to lol and the water in this car wash smells like rotten eggs! So imagine sitting in there smelling a smell that you just don't appreciate forcefully lol seriously! I had to leave this review! Today I was trapped in the car wash because it broke and I still had soap all over my truck and they sprayed a little water on my truck and rushed my out like it was a house fire!! Worse experience ever at a car wash! I still can't understand why I'm always trapped in there!! Don't think you're doing a slide in and slide out here!! It won't way
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Toledo, OH?
Tommy's Express® Car Wash in Toledo, OH is open daily from 7:00 AM to 9:00 PM.
What types of payment does Tommy's Express® Car Wash accept?
Tommy's Express® Car Wash accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What cleaning products and treatments does Tommy's Express® Car Wash offer?
They offer Rainbow Coat foam, Body Wax, Tommy Guard® protective shine, Red Hot Cleanser foam, and Tire Shine gloss coating.
Does Tommy's Express® Car Wash provide any complimentary services?
Yes, they provide free vacuums, free mat washers, and an interior detailing kit.
How can I access the unlimited membership program at Tommy's Express® Car Wash?
You can experience the unlimited membership program by downloading the TommyClub App and signing up through it.
What is the contact email and phone number for Tommy's Express® Car Wash in Toledo?
You can contact them at oh40@teamtommys.com or call +1 419-359-8170.
Where is Tommy's Express® Car Wash located in Toledo, Ohio?
It is located at 4652 Monroe St., Toledo, OH 43623, USA.
What nearby automotive services are close to Tommy's Express® Car Wash?
Nearby automotive services include Custom Details LLC for auto detailing, O'Reilly Auto Parts for automotive parts, and Brilliant Solar Solutions for car window tinting and auto glass service.
Which nearby medical facilities can visitors to Tommy's Express® Car Wash find in Toledo?
Nearby medical facilities include Encompass Health Rehabilitation Hospital of Toledo, Mercy Health - St. Anne Cancer Center, and Mercy St Vincent Medical Center.
What are some entertainment and dining options near Tommy's Express® Car Wash?
Nearby options include Netty's, an American restaurant, Laffs Inc for comedy and music shows, Sweet Havana Cuban Restaurant food truck, and Luna's Internet Cafe with attractions and activities.