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Pilot Travel Center

3.9
(1272 reviews)

Business Details

5820 Hagman Rd, Toledo, OH
43612, United States
(419) 729-3985
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Toledo, OH! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
5820 Hagman Rd, Toledo, OH
43612, United States

Hours

Reviews

3.9
1,272 reviews
5 stars
581
4 stars
335
3 stars
179
2 stars
65
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff interactions were mixed; while some employees were praised for their friendliness and helpfulness, others were reported as rude and unprofessional.

Cleanliness

The cleanliness of the facilities was inconsistent, with several reviews highlighting dirty bathrooms and showers, while others noted clean and organized areas.

Food Quality

Food options, particularly at Subway, received negative feedback for poor service and quality, including stale items and unhelpful staff.

Parking Issues

Parking availability and management were criticized, with reports of reserved spots being occupied and difficulty finding parking.

Maintenance Problems

Frequent issues with fuel pumps and other facilities were reported, indicating a need for better maintenance and operational oversight.
  • MB
    Monkey Business
    Feb 11, 2026
    2.0
    They charge 2.89 for a refill of coffee that’s crazy wish it was a speedway in that area. Other than that customer service is always nice.
  • AF
    Alan Frank
    Feb 7, 2026
    5.0
    Pilot, like McDonalds... has the consistency we desire from products, sodas, food, bathrooms, CB Radios and antiquated Garmin appliances to an employee pool that is mostly always friendly signaling management is doing something right! Keep up the great work! Thank you, Alan
  • AC
    Ajay Goyat Canada
    Jan 31, 2026
    4.0
    Ample parking spaces, small Pilot Truck store but have almost basic stuff, subway inside, clean showers available. Many food restaurants on walking distance
  • JD
    Jessica Dykema
    Jan 22, 2026
    2.0
    Cashier was great. Kid at subway did not seem to want to be there. I say kid because he was maybe 16. I dont know if he was having a bad day, but I could barely hear him and he was the eeyore of the store.
  • MW
    Mimi West
    Jan 16, 2026
    5.0
    Friendly staff and they get you in and out very quickly.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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