Monro Auto Service and Tire Centers

Reviews

• SB

  Stephen Buford

  Dec 28, 2025
  5.0
  Ian the service manager is the best!!! Ashton the tech is just amazing!! In and out with very professional service and I love great service. Reasonable prices and make you feel welcome. Check these guys out.
• PH

  Phillip Hufford

  Dec 22, 2025
  5.0
  I called Monroe brakes early morning. They got me right in. They called with what I needed. They had everything fixed and ready to go in a few hours. Great service.
• MD

  Md Demski

  Dec 22, 2025
  4.0
  I had a great experience they were very helpful I will definitely go their again.
• RH

  Ryan Hutchinson

  Dec 10, 2025
  4.0
  Edit: Monroe refunded me the labor charge for the starter. I am satisfied with the resolution. Had my Jeep’s starter replaced here a few months ago, very steep price imo… since then it has had constant issues not starting, the battery is also brand new. A few months later it wont start again and theres a prompt on the dash indicating, “starter protection mode activated” so I had to have it towed back to Monroe. They tell me its a computer issue and there’s “nothing they can do” so I have to pay to have it towed to Charlie’s Dodge in Maumee. Their technician tells me the bolt which connects the starter was loose and simply needed tightened… now Im out $250 for their diagnostic fee and $150 for the additional tow after paying nearly $700 to have my starter replaced. I am extremely unsatisfied with Monroe auto service. I’ve left messages on their costumer service line but haven’t been contacted back.
• JP

  Jonathan Proctor

  Nov 28, 2025
  1.0
  The front person I talked to was extremely pleasant and courteous. I want to say that 1st. The quote I was given to change out my wheel barring was astronomically ridiculous. The night before I got a quote from Midas for $480, I believe in getting a second opinion because I want to make sure I'm getting the same diagnosis dealing with my car. I took my car for a 2nd look, after waiting an hour I see the tech who was working on my car go into an office and it took him another 30mins to have my estimate ready. I was floored when he quoted me $1416.32. When Jim or James gave me this number I just looked at him and asked him to repeat it again. He tried to say "that's with me taking $200 off " WHAT!? This for one wheel? I told him before they took my car I just need a new barring I can do the rotor and brakes myself. I told that man to pack my car up and give me my keys. Right before I talked to him someone else was getting an oil change, with the make and model of his car I know he uses fully synthetic, they hit him over the head over $100! I just got mine done for less than $60 after tax. I'm sure others have had good experiences with this company but I didn't and I'm pretty sure they will never get my business. Side note I took my car back to Midas and got the job done WITH a rotor for $528. I also want to point out, their website doesn't service coupons just tires, nonsense. I also want to point out they said I needed a caliper because it was stuck, Midas confirmed it was fine.

Frequently Asked Questions About Monro Auto Service and Tire Centers