Business Details
About
Auto Repair ShopTowing Service Station
J & J Towing & Service Center provides auto repair, standard auto maintenance, engine services, auto electrical services, transmission services, tire services, exhaust services, heating and air conditioner repair, hybrid services, fleet services, and 24/7 car towing services to Northwest Ohio and Southeast Michigan.
Location
Hours
Reviews
4.3
326 reviews
5 stars
263
4 stars
8
3 stars
7
2 stars2
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and efficiency of the drivers, particularly highlighting Ed and Patrick for their exceptional service.
Response Time
Many reviews noted the quick response times, with drivers often arriving within 20-30 minutes after the call.
Customer Care
The business received positive feedback for their customer service, with staff being described as helpful, caring, and attentive to customer needs.
Pricing Concerns
Some customers expressed concerns about pricing, mentioning that it can be high compared to competitors, although many felt the service justified the cost.
- EMEamonn Mayo1 day ago5.0I called J&J in the early morning after losing control in bad weather and damaging my vehicle. The dispatched driver, Ed, was extremely professional and friendly. Truck was clean, and he worked quickly to get me off the road in icy conditions. Pricing is fair for high quality service. I would absolutely recommend J&J towing if you’re in a jam. Ask for Ed!
- LNLinda NagyJan 1, 20265.0The tow driver came as requested, did an excellent job of keeping me in the know of what he was doing. Friendly and professional. If you need a tow, call J & J.
- JRJames ReidDec 29, 20255.0Great attitude and fast Thanks J&J! 😁
- SRSonia Reid51780Dec 15, 20255.0Austin was very helpful and didn’t wait too long for tow I give Austin 5 stars for great service
- RARoman AniolDec 12, 20255.0Ed came promptly to the call, was very professional and even gave me a ride home with the car. 10/10 would recommend
Frequently Asked Questions About J&J Towing & Service Center
Is it really necessary to replace my timing belt at the recommended interval?
Replacing your timing belt at the recommended interval is crucial. If the timing belt fails, it can lead to significant engine damage in many vehicles. The expense of repairing an engine with a broken timing belt far exceeds the cost of a timely replacement. For expert auto repair services, don't hesitate to contact our team at J & J Towing and Service Center.
What does it mean if my check engine or service engine soon light comes on?
Your vehicle's engine performance and emissions are managed by numerous sensors and computerized components. When one of these malfunctions, it triggers the check engine light. Even if your car appears to be running normally, it's important to have a mechanic address the issue promptly to prevent potential long-term problems.
What should I do if my car starts to overheat?
An overheating car is a serious issue that requires immediate attention. If your vehicle begins to overheat, safely pull over and turn off the engine as soon as possible. Avoid checking the radiator fluid level, as the hot fluid can cause severe burns. The safest course of action is to have your car towed to the nearest auto repair facility. If you need towing assistance due to an overheating vehicle, please contact our car towing service at J & J Towing and Service Center.
Is it necessary to replace my timing belt at the recommended interval?
Yes, replacing your timing belt timely is essential to prevent severe engine damage and costly repairs.
What does it mean if my check engine or service engine soon light comes on?
It signals a possible issue with your vehicle's sensors or engine control components and should be addressed promptly to avoid future problems.
What should I do if my car starts to overheat?
Safely pull over, turn off the engine, and have your vehicle towed to a repair facility; do not attempt to check radiator fluid when hot.
What services does J&J Towing & Service Center offer?
They provide auto repair, maintenance, engine, electrical, transmission, tire, exhaust, heating/AC, hybrid, fleet services, plus 24/7 towing.
What warranty does J&J Towing & Service Center offer on their repairs?
They offer a 12-month/12,000-mile warranty on most repairs and a 3-year/100,000-mile warranty on remanufactured engine and transmission replacements.
What are the shop hours for J&J Towing & Service Center?
They are open 24 hours Monday through Sunday but officially list shop hours as Monday-Friday 8:00AM-6:00PM.
Where is J&J Towing & Service Center located?
At 4245 West Alexis Road, Toledo, OH 43623, USA.
How can I contact J&J Towing & Service Center for service requests?
You can call +1 419-476-0101 or use their online request form at https://www.jjtowingandservicecenter.com/request-call-back-form.
Are there any nearby places of interest around J&J Towing & Service Center?
Yes, nearby you will find the Toledo Aquarium, Iron Angel Hair Studio, and In & Out Mart convenience and gas station, useful for shopping or entertainment before or after your service.
How might a visitor use nearby real estate agents while visiting J&J Towing & Service Center?
Visitors interested in relocating or buying property can connect with nearby agents like Flex Realty or Allynn James Real Estate Group during their visit.
Are there nearby dining options close to J&J Towing & Service Center?
Yes, Happy Dragon, an Asian restaurant, is nearby, providing convenient dining before or after your vehicle service.