J&J Towing & Service Center

4.3
320 reviews

About

Auto Repair ShopTowing Service Station
J & J Towing and Service Center provides auto repair, standard auto maintenance, engine services, auto electrical services, transmission services, tire services, exhaust services, heating and air conditioner repair, hybrid services, fleet services, and 24/7 car towing services to Northwest Ohio and Southeast Michigan. As a locally-owned car repair business since 1989, we understand the importance of trust and quality in auto repair. That's why we offer a 12-month/12,000-mile service warranty on most auto repairs, and an impressive 3-year/100,000-mile warranty on all remanufactured engine and transmission replacements.

Location

J&J Towing & Service Center
4245 West Alexis Road, Toledo, OH
43623, United States

Hours

Reviews

4.3
320 reviews
5 stars
257
4 stars
8
3 stars
7
2 stars
2
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by drivers, particularly highlighting Ed and Patrick for their helpfulness and kindness.

Response Time

Numerous reviews noted the quick response times, with many drivers arriving within 20-30 minutes after the call.

Professionalism

Customers frequently mentioned the professionalism of the drivers, who were described as knowledgeable, courteous, and careful with vehicles.

Pricing

While many found the service to be fairly priced, some customers expressed concerns about high costs and lack of discounts.

Overall Satisfaction

Overall, customers expressed high satisfaction with the towing and automotive services, recommending J&J Towing for their reliability and quality.
  • JJ
    Jacobiak Jerry
    Nov 16, 2025
    5.0
    I have been using J&J Towing and Service Center for 15+ years. The reason I keep going back is because of their honesty and integrity. Unlike many others, John is a top notch business owner, and Pat is a top notch mechanic. All of the employee's are very friendly and show that they care. I highly recommend J&J Towing and Service Center.
  • WG
    Wright Mobile Grooming
    Nov 14, 2025
    5.0
    After Mercedes road side assistance failed us 3 times in one day, we called J & J. Patrick and their team came through! Thank you Patrick! We are only using them!
  • YB
    Youseff Baddar
    Nov 14, 2025
    5.0
    Friendly, fast and professional! Called them for a tow and they were here within 20-30 minutes, and the driver Ed was very friendly and helpful. Highly recommend these guys!
  • KF
    Kevin Freeman
    Nov 7, 2025
    5.0
    Austin came out within 15 minutes really nice guy professional efficient service with a smile ,love it, would highly recommend using this company!!!
  • WJ
    W J
    Nov 1, 2025
    5.0
    Called for a tow and Ed came out hooked us up and explained everything that he was doing. Exceptional service. Thank you Ed and jj towing. We will definitely use them again if we need a tow

Frequently Asked Questions About J&J Towing & Service Center

Is it really necessary to replace my timing belt at the recommended interval?

Yes, replacing your timing belt at the recommended interval is crucial. Timing belt failure can lead to severe engine damage in many vehicles. The expense of replacing a timing belt is significantly lower than the cost of repairing an engine damaged by a broken timing belt.

What does it mean if my "check engine" or "service engine soon" light comes on?

The illumination of the "check engine" or "service engine soon" light indicates a potential issue with one of the many sensors or computerized components that control your vehicle's engine performance and emissions. Even if your car appears to be running normally, it's important to address this warning promptly to prevent potential long-term problems.