Goodyear Auto Service

Reviews

• CP

  Charisse Palmer

  Oct 23, 2025
  4.0
  My tire was losing air, so I knew it was something in the tire. On a Sunday my options where limited. Ray was very kind, and understood I would be traveling the next day. Logan repaired the tire and showed me the large screw that was in the tire. All done in a timely manner and cost to patch tire. Thank you!
• LM

  Laura Mann

  Sep 23, 2025
  1.0
  I have been going here for years and I have had great experiences up until recently. Took my Jeep in. It had failed to start one day but still had decent power. Explained after doing some research I thought my auxiliary battery was bad. So I put it on a trickle charger and was able to charge main battery enough to start and get it up to Goodyear. Explained there was a light on and every forum I read lead me to the conclusion it was a bad auxillary battery. I was then told the light on was a low tire sensor. (It wasnt and I had to Google and show the kid it was related to my auto start/stop) They said they would have to look at it and run a diagnostic. Ok fine sounds reasonable. They call me back and tell me it is my main battery and they replace it. I again inquire about the auxiliary battery. They said they tested it and charged it and it was fine. Sounded weird but they're the mechanic not me. Get vehicle back and ask some questions bc again I am pretty sure its the auxiliary battery. The guy told me to drive it for a few days to allow the auxiliary battery to charge back up and the light would go off. If not take it to a dealer and have them reset it. Well its been almost 2 weeks and the light is still on. So I run it up to the Jeep dealership and he laughs bc he said that isn't something you can just reset bc its pulling a code indicating something is wrong. So the dealer let's me know I will in fact need a new auxiliary battery. And its about $400 (in addition to the almost $350 I already spent replacing the main battery) I just feel like the customer service and or want to do this job for me wasnt there. Or maybe they just dont know enough about batteries? I am disappointed to say the least and will not be returning unless offered a reasonable resolution. I mean was the main battery bad to begin with or was it always the auxiliary battery? Frustrated for sure. Update: they have sent the generic reply and have asked me to reach out to them and explain the situation to them... um... see above? Or hear me out... this might sound crazy... reach out to me? Customer service...
• GB

  Gib Bret

  Sep 1, 2025
  2.0
  Came in needed a spare put on my vehicle I waited over an hour and watched someone else go before me. I delt with Devin before I cant stand his attitude and cant stand they have someone like that working at the front. I voiced my concerns to the young lady there, Kat and she seen the urgency of the situation as she had just came back from break unaware of the problem and got me in and out. Shes a good person with a great can do personality. Way better then that Devin guy. Never again do I want to deal with him.
• TS

  Tamas Scheuring

  Aug 26, 2025
  1.0
  I booked an appointment online, only to be informed the next day by phone that the time slot I selected was not actually available. I was asked if I could come at 3 p.m. instead, and I agreed. However, when I arrived the following day, I was told that no one had actually rescheduled my appointment in the system and was asked if I could return the next day. This is really unprofessional. Why does the online system allow me to book time slots that are already full? And why was the phone representative unable to update the system properly after confirming the new time with me?
• PE

  Paul E

  Aug 25, 2025
  1.0
  9am appointment. My car was not taken into the bay until 10:20. Also, they could not conduct the pre-paid alignment since they did not have the software for a 2023 vehicle.

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