Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Reynolds Rd in Toledo, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Toledo, OH or call us at (419) 536-8828.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
654 reviews
5 stars
390
4 stars
136
3 stars
65
2 stars
19
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude and unhelpful interactions.
Product Availability
Customers generally found the store well-stocked with the parts they needed, although there were instances of receiving incorrect or used items.
Staff Knowledge
There are varying opinions on staff knowledge; some employees were noted for their expertise, while others were criticized for lacking understanding of car parts.
Store Environment
The store was described as clean and organized, but some customers experienced slow service during busy times.
- SRSevyn Runs1 day ago1.0I have been an AutoZone member and a loyal customer at the North Reynolds location since I first started driving over 15 years ago. Until today, I have never experienced service this poor. I came in simply looking for headlights and was immediately met with irritated body language from the customer service representative, Camelia. From the start, her attitude was dismissive and unwelcoming. When I explained what I needed, she responded with unnecessary attitude and frustration instead of basic customer service. Camelia stated that she was new and didn’t know if she could help me. In any reasonable customer service environment, if an employee is unsure how to assist, they ask for help or involve someone more experienced. That did not happen. Instead, she continued to display irritation and made the interaction uncomfortable and unprofessional. When the situation was escalated, the manager, Mel B., was no better. Rather than de-escalating the situation or offering support, the response lacked accountability, empathy, or any attempt to make things right. I left feeling dismissed and disrespected after being a loyal customer for well over a decade. This experience was extremely disappointing and completely out of character for what I’ve known AutoZone to be. I hope leadership takes customer service standards seriously at this location, because no customer should be treated this way, especially one who has supported the business for so many years.
- TOTravis OgdenJan 3, 20265.0Everything I needed and extremely helpful
- MHMichael David HernandezDec 3, 20255.0They had what I needed for a decent price. Wiper blades.
- RMRalph MattsonDec 2, 20251.0Standing in line to wait to be helped,this store is horrible and has been yhe same for years,thought I would give it anthor chance buy nope the same thing will not go back horrible customer service.
- IDIsabel DickersonNov 29, 20255.0Lovely crew. Respectful workers and very knowledgeable. Very pleased with my experience
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.
Does AutoZone Auto Parts open at a different time on Sundays?
Yes, on Sundays, AutoZone Auto Parts opens later at 9:00 AM and closes at 10:00 PM.
What types of auto parts and brands does AutoZone Auto Parts offer?
AutoZone Auto Parts offers various auto parts including brake pads, car batteries, and accessories with brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide in-store pickup or delivery services?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
Where is AutoZone Auto Parts located?
The store is located at 601 N Reynolds Rd, Toledo, OH 43615, United States.
How can I contact AutoZone Auto Parts for customer service?
You can reach their customer service by calling (419) 536-8828 or emailing customer.service@autozone.com.
Are there any nearby gas stations where I can fuel my vehicle before or after visiting AutoZone?
Yes, the Sunoco Gas Station is nearby and offers gas, convenience items, and breakfast and brunch options.
Where can I get my car washed near AutoZone Auto Parts?
CARess Self Service Car Wash, which offers car washing and auto detailing services, is close to AutoZone Auto Parts.
Are there any dining options near AutoZone Auto Parts where I could grab a meal?
Yes, nearby dining options include Hannah's Soft Serve for ice cream and Ruby's Kitchen for American cuisine and diner-style meals.
Is AutoZone Auto Parts accessible for customers using public transit or staying locally?
While specific transit stations are not listed, nearby landmarks like Greystone Lofts and lodging options like Bel Air Motel and Lighthouse Motel make the area accessible and convenient for visitors.