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AutoZone Auto Parts

4.2
(657 reviews)

Business Details

601 N Reynolds Rd, Toledo, OH
43615, United States
(419) 536-8828
https://www.autozone.com/locations/oh/toledo/601-n-reynolds-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Reynolds Rd in Toledo, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Toledo, OH or call us at (419) 536-8828.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
601 N Reynolds Rd, Toledo, OH
43615, United States

Hours

Reviews

4.2
657 reviews
5 stars
393
4 stars
136
3 stars
65
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude and unprofessional.

Product Availability

Customers generally found that the store had the parts they needed, although there were instances of incorrect parts being sold or items being out of stock.

Staff Knowledge

There were reports of knowledgeable staff who provided assistance, but also complaints about employees lacking expertise and giving incorrect information.

Store Environment

The store was noted to be clean and well-stocked, but some customers experienced long wait times and felt ignored by staff.
  • BB
    BeautifulOne
    Feb 6, 2026
    5.0
    They was very sweet through the cold weather and always have what I need Ty Auto Zone
  • BM
    Ben Mgchi
    Feb 2, 2026
    5.0
    Outstanding customer service by Mel B and easy E ! Tonight I came in panicking because I needed windshield wipers replaced, and they handled everything perfectly. While one checked me out, the other installed the wipers such great teamwork! Fast, efficient, and friendly serviceI really appreciate how they worked together to help me!”
  • NV
    Nathan Vercellotti
    Jan 22, 2026
    5.0
    Bought a battery 2 years ago and it failed they replaced it so easy great customer service 👍
  • SR
    Sevyn Runs
    Jan 11, 2026
    1.0
    I have been an AutoZone member and a loyal customer at the North Reynolds location since I first started driving over 15 years ago. Until today, I have never experienced service this poor. I came in simply looking for headlights and was immediately met with irritated body language from the customer service representative, Camelia. From the start, her attitude was dismissive and unwelcoming. When I explained what I needed, she responded with unnecessary attitude and frustration instead of basic customer service. Camelia stated that she was new and didn’t know if she could help me. In any reasonable customer service environment, if an employee is unsure how to assist, they ask for help or involve someone more experienced. That did not happen. Instead, she continued to display irritation and made the interaction uncomfortable and unprofessional. When the situation was escalated, the manager, Mel B., was no better. Rather than de-escalating the situation or offering support, the response lacked accountability, empathy, or any attempt to make things right. I left feeling dismissed and disrespected after being a loyal customer for well over a decade. This experience was extremely disappointing and completely out of character for what I’ve known AutoZone to be. I hope leadership takes customer service standards seriously at this location, because no customer should be treated this way, especially one who has supported the business for so many years.
  • TO
    Travis Ogden
    Jan 3, 2026
    5.0
    Everything I needed and extremely helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.

Does AutoZone Auto Parts open at a different time on Sundays?

Yes, on Sundays, AutoZone Auto Parts opens later at 9:00 AM and closes at 10:00 PM.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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