DC's Auto Care LLC

4.8
175 reviews
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Business Details

3844 Silica Road, Sylvania, OH
43560, United States
(419) 841-0776
http://www.patandjakestowing.com
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About

Auto Repair ShopTowing Service StationBrake ShopSmall Engine Repair ServiceAlternator RepairAuto Air Conditioning Service
DC's Auto Care has been providing the Sylvania, Ohio, community with quality and timely automotive repair and maintenance services. Family-owned and -operated since 1999.

Location

DC's Auto Care LLC
3844 Silica Road, Sylvania, OH
43560, United States

Hours

Reviews

4.8
175 reviews
5 stars
158
4 stars
6
3 stars
3
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Missy's excellent communication and customer service.

Honesty

Numerous reviews emphasized the business's honesty, with customers appreciating that they do not upsell unnecessary repairs and provide fair pricing.

Quality of Work

Overall, customers reported satisfaction with the quality of repairs and maintenance, often noting that issues were resolved efficiently and effectively.

Pricing

While many found the prices reasonable, there were complaints about being quoted significantly higher than competitors for certain services.

Communication

Some customers experienced issues with communication, particularly regarding updates on vehicle status and service timelines.
  • CF
    Chris FromSylvania
    Nov 14, 2025
    5.0
    They treat you right and do good work.
  • NC
    Nicole Canfield
    Oct 30, 2025
    4.0
    Been going here for years, with multiple vehicles of mine and my family's thay they have serviced. They are helpful and honest with you, not just there to get your money. Very nice family business
  • MM
    monica muzychak
    Oct 21, 2025
    5.0
    Great service with great people.
  • NJ
    N J
    Oct 17, 2025
    1.0
    AVOID - Quoted 3X More Than Other Shops! (0 stars!!) DC Auto quoted 2-3X MORE than every other shop for the exact same work. Price Comparison for identical turbo repair: DC Auto Repair: $6,500 Jim White Honda: $3,400 Japanese Auto: $2,500 Our Experience: Brought our 2018 Honda CRV in Monday at 8am for diagnostics as our engine light was on. Both my husband and I took the day off work and were told we'd get updates "in a couple of hours." 1:45pm (5 hours later): First call - might be turbo, need smoke test, "one more hour" 4:00pm (8 hours later): Finally told it's turbo, $6,500 estimate 4:45pm: Missy informs us the car was completely disassembled during diagnostic and will take over an hour to reassemble. But "sorry, we're closing!" She admitted they got "distracted" working on other cars during our diagnostic. We were never informed they'd be taking the car apart. Next day: Car towed back with a new scraping noise that wasn't there before. Bottom Line: Poor communication (8 hours, minimal updates) Disassembled car without permission Created new problems Attempted to overcharge by $4000! Get multiple opinions. We got three quotes - DC was by far the worst. Should have read the 1-star reviews first! EDIT: Let me clarify. The turbocharger alone (excluding labor and other parts) cost 3500 per DC Auto's estimate. More expensive than the whole job at a honda dealership!
  • GG
    Greg
    Oct 16, 2025
    5.0
    Great work! Thanks for all the help.
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Frequently Asked Questions About DC's Auto Care LLC

What services does DC's Auto Care LLC provide?

DC's Auto Care LLC offers automotive repair, brake service, tire shop services, towing, small engine repair, alternator repair, and auto air conditioning service.

Where is DC's Auto Care LLC located?

It is located at 3844 Silica Road, Sylvania, OH 43560, USA.