Advance Auto Parts

4.0
181 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 14206 Pearl Rd in Strongsville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
14206 Pearl Rd, Strongsville, OH
44136, United States

Hours

Reviews

4.0
181 reviews
5 stars
100
4 stars
36
3 stars
14
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, with specific mentions of employees going above and beyond to assist.

Mixed Experiences

While some customers had positive interactions, others reported rude or unhelpful service, leading to a divide in overall satisfaction.

Product Knowledge

Several reviews highlighted the staff's knowledge about products and their ability to provide useful advice, although there were instances of incorrect recommendations.

Store Environment

Customers noted issues with the store's organization and cleanliness, with some feeling neglected or unacknowledged upon entering.

Pricing Concerns

Feedback indicated that some customers found prices to be higher than expected, leading to dissatisfaction with value for money.
  • LS
    Lizz Scheible
    Oct 31, 2025
    5.0
    I was blown away by the help I received from the guys at advanced auto parts. Zack helped me multiple times over the last 2 days. Was so nice about standing out in the pouring rain with me to help me look at something, and tighten up my loose battery connector. . Allowed me to ask a lot of questions and get a lot of advice. Chris also helped me put on a new part today and then also gave me great advice. I felt that they really cared about my car, and the fact that I was just trying to keep my car on the road for a bit longer. In my opinion they went above and beyond and did far more than I would have expected. Beyond that, they were just really kind and professional. Because of the care and assistance I received with my issue, I know that I will be back for future purchases.
  • HW
    Hamish Wallace
    Oct 27, 2025
    5.0
    Helpful staff
  • JP
    Joshua Phagoo
    Aug 3, 2025
    1.0
    I’ve been coming to this store for about eight years now. I guess they’re trying new things by hiring young people. So there are these two new Employees. I’ve never seen them before and I’m here almost every other week. I’ve gotten my oil from this specific store for about eight years. I told them the make the model and the engine size. This lady Tells me that oh there’s two types of filters for your engine, We won’t be able to tell you, which is for your engine, but you can buy both and try which one works for you. That’s not the crazy part . she then goes on to say well there’s a few different types of oil. You can just choose one and see if it works for you If not, you can come back and buy some more. So then, I tell her that I’ve gotten my oil here for eight years And I’ve never had an Issue. She said well they probably changed the filter size of the engine. I told her the car is a 2011 and we are in the year 2025. She said maybe overtime the filter cartridge gets loose and they have to offer a bigger size to compensate for the looseness. Long story short I am now switching over to AutoZone.
  • AT
    Abigale Twigg
    Jul 25, 2025
    5.0
    Great customer service walked right in and was able to help me get the e cabinets air filter I needed!
  • SN
    Steven Neal
    Feb 3, 2019
    5.0
    Very helpful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*