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Emma Deffenbaugh
3 days ago
I am very grateful to Larrietta and Joe for their help in getting my brakes fixed. I came in after some issues with my brakes, but did not know the full extent of the issue. They both explained it to me, showed me what was wrong, and even worked to get me out by the end of the day, which was in two hours at the time I had gotten there.
I really appreciated how much they helped me! Thank you :)
GM
Greg Marvin
Feb 24, 2026
I would like to express my gratitude towards Mitchell, the service manager, on that cold day when my tire decided to deflate and come off the rim. With some help from a friend, we were able to rush it down to NTB (Streetsboro) and they were able to get it back in the rim, check for leaks, and fix the leak. I am so thankful that there are good people out there willing to help in the time of need! Thanks again NTB for helping!
I always take my jeep here, I’m back very seldom due to a job well done! Not only do they offer great customer service but they offer it at the lowest price and it’s always done quick and efficient! I wouldn’t take it anywhere else
If you need tire work in the Streetsboro area I recommend you go to NTB on Hwy 14 . I was going to a doctors appointment when I noticed my tire was almost flat . I went to the store and explained I was in a hurry and didn't know what to do . Mitchell and Larietta took care of me and treated me with respect and kindness and got me right out of there and on my way . I will always go back there for all my car needs .
MH
Michelle Hillaert
Feb 16, 2026
I am so incredibly grateful for Larrietta and her kindness when I found myself stranded with a broken-down car five hours from home in Virginia. As soon as the towing company dropped off my vehicle, she reassured me that one of their mechanics would take a look shortly. When they determined the issue might be transmission-related, Larrietta sat down with me, clearly explained what was going on, and recommended that I have the car towed just a few miles away to Jimyz for specialized repair.
Because it was late Friday afternoon, I had to leave my car behind and head back to Virginia, planning to arrange the towing and repair on Monday. Larrietta assured me my car could stay there safely over the weekend, and she even connected me with a rental car service so I could get home that night and spend the weekend with my daughters, who were visiting from college.
I truly believe God places everyday angels in our path, and that day, He led me straight to Larrietta. She helped me remain calm and peaceful in a very stressful situation, and because of her, I made it home to be fully present with my family.
Thank you, Larrietta. I will be a lifetime NTB customer because of you.