Enterprise Rent-A-Car

4.2
270 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Streetsboro, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Streetsboro location today.

Location

Enterprise Rent-A-Car
9773 State Route 14, Streetsboro, OH
44241, United States

Hours

Reviews

4.2
270 reviews
5 stars
188
4 stars
27
3 stars
11
2 stars
16
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising their willingness to assist and accommodate.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and odors, indicating a need for better vehicle maintenance before rentals.

Pricing Issues

Customers expressed dissatisfaction with pricing transparency, particularly regarding unexpected charges and costs associated with insurance claims.

Overall Experience

Many customers reported positive experiences, highlighting the ease of the rental process and the quality of service at the Streetsboro location.
  • DW
    Debbie Wormley
    Dec 31, 2025
    5.0
    Everyone there was friendly and knowledgeable and took great care of me, from helping me walk in the snow in the parking lot to taking care of an insurance issue and making sure I got an SUV like I drive instead of a compact car. They even followed up in a couple of days to see how the car was driving and if I had any questions. I would definitely rent from them again.
  • EF
    Erin Fox
    Dec 29, 2025
    1.0
    Professionality was a 5 star but the pricing in a claims situation was awful and incorrect. While I waited my turn to pick up a car I cold not fit my husband and self in side by side, I heard two complaining customers about cost at drop off. I called ahead of time to find out what I needed and cost. When I arrived there were only two cars in the lot and it was explained there were not a whole lot of cars available. I left in something that my normal sized family did not fit in. It was explained to me that I would be paying one amount over my insurances allowance daily. When I called today to drop off my rental I was advised that I would be paying double what I was advised due to taxes. This may seem frivolous but not only did I ask all the questions when I heard unhappy other clients on day one I re-asked. This is an industry that constantly gets its consumers from claims of a vehicle or cancellation of a flight. In an industry striving to help in an already negative situation its important to be upfront and correct.
  • JR
    Josephine Radigan
    Dec 6, 2025
    5.0
    The representatives were very friendly and helpful and the vehicle was clean and ready to go.
  • TG
    Taylor Giffen
    Nov 1, 2025
    5.0
    Tristan Long was so incredibly helpful! I came in pretty upset and by the time I left I was a happy camper and that is entirely thanks to Tristan. He explained things to me in a way I understood, made sure I was happy with everything and asked if I had any questions. I don’t think that I could have had a better experience with renting a car for the first time if I tried; and again, that’s all thanks to Tristan! Thank you, Tristan! You deserve a raise.
  • CA
    Carlynn Arthur
    Oct 25, 2025
    5.0
    Great customer service! Got us in a car for when mine was being repaired and they work with the place I got service done so I was able to leave my car there and they came and got it. Also always so nice when answering my silly questions. This was my first rental car experience and I would highly recommend this crew!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Streetsboro, OH?

Enterprise Rent-A-Car in Streetsboro offers a wide range of vehicles including regular cars, vans, and luxury cars to fit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Streetsboro?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.