Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
237 reviews
5 stars
178
4 stars
17
3 stars
4
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, highlighting specific employees like Danny, Noah, and Derek for going above and beyond.
Efficiency
Customers frequently noted the quick service and efficiency in handling repairs and tire installations, often completing tasks in under two hours.
Honesty and Trust
Several reviews emphasized the honesty of the staff, with customers feeling confident that they were not being upsold unnecessary services or products.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with misdiagnoses and upselling, indicating inconsistency in service quality.
Cleanliness and Environment
The lobby and reception area received positive remarks for being clean and welcoming, contributing to a pleasant customer experience.
- SGSuper Giant6 days ago5.0Great coordinating with my leasing company to get tires replaced. Thank you!
- MAMolly AnnDec 12, 20255.0Nate and Jeff helped me when it was very close to closing time! I got a huge bolt in my tire from the construction on 59 in front of Meijer. I would have been stranded in Stow, with no way to get home to Wadsworth with my 1 year old. They helped patch it and did it with a smile. Which means the world to me. Thank you both so much. Kindness in this world is not something that happens anymore in customer service. You made my day. Date of service was 12/11/25 around 5:25pm.
- JSJ StilesDec 6, 20255.0Great service!
- CBChris BartonDec 1, 20255.0Huge shoutout to Danny and his team! They got me set up with new tires and made the whole experience super easy. Everyone was friendly, helpful, and made sure I was taken care of. Couldn’t ask for better service!
- DMDebra MarinelliNov 18, 20255.0Excellent customer service!! Goodyear should be proud to employ Danny Wulzen!! He was effective and efficient very professional!! They did a great job replacing my flat tire in a timely fashion.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and other auto repairs, performed by professional mechanics.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service operates from 8:00 AM to 6:00 PM Monday through Saturday, and 8:00 AM to 5:00 PM on Sundays. They have special holiday hours and closures, such as being closed on November 27 and December 25, 2025.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup for orders?
Yes, in-store pickup is available as part of their pickup and delivery services.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom to accommodate customers.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 4455 Kent Road, Stow, OH 44224-4332, USA.
Are there dining options near Goodyear Auto Service for customers to visit before or after service?
Yes, nearby dining options include Swensons Drive-In, Pizza Hut, Casa Nueva Tacos and Tequila, Wayback Burgers, Dairy Queen Grill and Chill, and Main Moon Chinese Restaurant.
What nearby automotive-related businesses are close to Goodyear Auto Service?
Nearby automotive businesses include Just Tires, AutoZone, and Take 5 Oil Change, which can be convenient for customers needing additional auto parts or services.
What other amenities or services are located near Goodyear Auto Service?
Nearby amenities include Chase Bank for financial services, RSVP Food and Party Outlet for party supplies, and Stow Kent Gardens, a local landmark and gardening center.