Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
233 reviews
5 stars
174
4 stars
17
3 stars
4
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, with many customers praising their willingness to go above and beyond.
Efficiency
Many reviews highlight the quick service and efficiency in handling appointments and repairs, often completing work faster than expected.
Trustworthiness
Customers appreciate the honesty of the staff, with several noting that they felt they were not being upsold unnecessary services or products.
Mixed Experiences
While many customers had positive experiences, some reported issues with misdiagnoses and upselling, indicating inconsistency in service quality.
Cleanliness and Comfort
The lobby and waiting areas are frequently mentioned as clean and comfortable, enhancing the overall customer experience.
- DMDebra Marinelli5 days ago5.0Excellent customer service!! Goodyear should be proud to employ Danny Wulzen!! He was effective and efficient very professional!! They did a great job replacing my flat tire in a timely fashion.
- MMMichele ManilaNov 8, 20255.0Came in because my tire went from 30 psi to 11 within a few hours. It was 15 minutes before they closed and said no problem. Took a look, saw the problem and fixed it. Such great customer service and workmanship.
- MMMaggie MooneyNov 4, 20255.0Danny is the Boss! Saved my day and made sure my kids were in a safe car!! Danny W- thank you for taking charge and helping me out when I was stuck in a tight spot! Every store he called on my behalf knew him and more importantly respected him and rose to the occasion due to his excellent leadership and knowledge. Many thanks on this cold day!!
- NSNicole ShellhornOct 29, 20255.0Staff was friendly and informative. They opened promptly at 8 am and got my car right in for my appointment. All four tires were replaced and I was on my way in under 1.5h. The lobby and reception area were clean and provided desk space with outlets for me to get some work done. I bought Goodyear Assurance tires and they are very nice. My car drives quieter and smoother now- it's a marked improvement! Note: I scheduled and paid for my appointment a week ahead of time. This may have contributed to the efficiency of my experience.
- DADaniel AurandtOct 25, 20255.0My wife and I had a really rough experience at another local shop where we’d previously spent hundreds of dollars, so we decided to take our business elsewhere—and I’m so glad we did! This review isn’t about the bad experience we had before; it’s about the amazing customer care we received at Goodyear in Stow. In a world where true customer service feels like a thing of the past, these guys are a breath of fresh air. I often joke with friends and family that I’d pay more just to be treated better. But with Goodyear in Stow, I didn’t have to—they delivered the kind of service we’ve all been missing, without charging extra. Do yourself a favor and check them out. There’s some construction going on in the lot next door, but don’t let that stop you—they’re open and ready to treat you right. Noah and Danny went above and beyond! Five stars just isn’t enough.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and other auto repairs, performed by professional mechanics.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service operates from 8:00 AM to 6:00 PM Monday through Saturday, and 8:00 AM to 5:00 PM on Sundays. They have special holiday hours and closures, such as being closed on November 27 and December 25, 2025.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup for orders?
Yes, in-store pickup is available as part of their pickup and delivery services.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom to accommodate customers.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Where is Goodyear Auto Service located?
It is located at 4455 Kent Road, Stow, OH 44224-4332, USA.
Are there dining options near Goodyear Auto Service for customers to visit before or after service?
Yes, nearby dining options include Swensons Drive-In, Pizza Hut, Casa Nueva Tacos and Tequila, Wayback Burgers, Dairy Queen Grill and Chill, and Main Moon Chinese Restaurant.
What nearby automotive-related businesses are close to Goodyear Auto Service?
Nearby automotive businesses include Just Tires, AutoZone, and Take 5 Oil Change, which can be convenient for customers needing additional auto parts or services.
What other amenities or services are located near Goodyear Auto Service?
Nearby amenities include Chase Bank for financial services, RSVP Food and Party Outlet for party supplies, and Stow Kent Gardens, a local landmark and gardening center.