Monro Auto Service and Tire Centers

4.4
236 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
4248 Sunset Boulevard, Steubenville, OH
43952, United States

Hours

Reviews

4.4
236 reviews
5 stars
174
4 stars
26
3 stars
10
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the quality of service, noting quick and efficient repairs, friendly staff, and professional service.

Pricing Issues

Several reviews highlighted concerns about pricing, including unexpected charges and perceived overpricing for parts and services.

Customer Experience

While many customers reported positive interactions with staff, there were notable complaints about rude service and miscommunication regarding repairs.

Trustworthiness

Some customers expressed distrust due to experiences of unnecessary repairs and high charges, leading to a loss of confidence in the business.
  • RS
    Rosemary Scheel
    3 days ago
    5.0
    Staff is very professional .
  • BP
    Brenan Pergi
    Jan 5, 2026
    4.0
    Very timely and friendly!
  • EB
    Elaine Brown
    Dec 31, 2025
    5.0
    Always professional, quick with task polite.
  • JJ
    Jackie
    Dec 27, 2025
    5.0
    Huge thank you to Bob and Brian!! I was having issues with my car and after 3 trips they got me out of there with the noise gone!! As a woman, you’re always intimidated going to a shop because you don’t know what’s wrong. You just have to trust in the men working there. Well I felt taken care of and comfortable! Thank you both so much for going above and beyond!! As much as I love seeing your faces I hope I’m not back until I need tires 😂😂😂😂
  • DG
    David Gray
    Dec 9, 2025
    1.0
    I used to like monroe quite a bit. They had good quick service. However, when I called to make an appointment it took me to a 3rd party call center who barely spoke English. They asked for an excessive amount of information to just make an appointment, especially since all my information is on file from previous appointments. When I got to monroe they said they were swamped and couldn't get to me till the next day. So I wasted my time driving 15 minutes 1 way to be told my appointment, which took 10 minutes to make, didn't matter. Unacceptable, especially for a supposedly reputable chain.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes.

Which tire brands are available at Monro Auto Service and Tire Centers in Steubenville?

They offer top-quality tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman for tire changes.