Enterprise Rent-A-Car

4.2
283 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Steubenville, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Steubenville location today.

Location

Enterprise Rent-A-Car
2207 Sunset Blvd, Steubenville, OH
43952, United States

Hours

Reviews

4.2
283 reviews
5 stars
190
4 stars
40
3 stars
12
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Vehicle Quality

Feedback varied on vehicle quality; while some cars were reported as clean and well-maintained, others had issues such as odors and mechanical concerns.

Reservation Issues

Several customers experienced problems with reservations, including last-minute cancellations and unavailability of reserved vehicles.

Overall Experience

Most customers expressed satisfaction with their rental experience, highlighting quick service and ease of the rental process.

Management Response

Some reviews indicated dissatisfaction with upper management's handling of issues, particularly regarding accountability for vehicle towing incidents.
  • KG
    Kerry Gaschler
    1 day ago
    1.0
    Hardly any vehicles on the lot. Car I was placed in smelled so bad of cigarette smoke. And no vehicles to be placed in even called another Enterprise with the same issue no vehicles to rent.
  • JW
    james wood
    3 days ago
    5.0
    The staff here is invaluable and friendly. They do their best to accommodate every time. I frequent them at least once a month.
  • MG
    matt grose
    3 days ago
    5.0
    Quick, easy process. Friendly employees.
  • JW
    Jett williamson
    Nov 9, 2025
    5.0
    The rental process was clean, clear and efficient. Would highly recommend Enterprise Rentals. The staff is most courteous and helpful.
  • JP
    Joey P
    Oct 17, 2025
    1.0
    Do not leave your car at enterprise will not protect your vehicle. I came back from a work trip to find that my vehicle was no longer in the lot. Apparently they did work out there and my car was towed. I wasn't contacted or given any chances to move my vehicle and i was left with a nice 2000 bill. Enterprise did not take any responsibility and pretty much shifted the blame on the company that did the work even though it is there lot and they specifically told me i could leave it there as long as i need. Keep in mind that I am like a platinum member who has rented cars all year through enterprise and they still had no desire to actually help me out for their mistake so that should tell you all you need to know. I will note The employees are nice and they were surprised by it. I think this was a upper management Just not caring situation. Update: customer support isn't possible to get a hold of, the store itself is shifting, blame and doing nothing. I think it's crazy that they tell you that you can leave your car there then when it gets towed off there property they take no responsibility. Pretty much my only option now is to pursue legal advice to get a resolution.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Steubenville offer?

They offer a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.

Where is Enterprise Rent-A-Car located in Steubenville, OH?

It is located at 2207 Sunset Blvd, Steubenville, OH 43952.