Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Steubenville, OH? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Steubenville location today.
Location
Hours
Reviews
4.2
283 reviews
5 stars
190
4 stars
40
3 stars
12
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Vehicle Quality
Feedback varied on vehicle quality; while some cars were reported as clean and well-maintained, others had issues such as odors and mechanical concerns.
Reservation Issues
Several customers experienced problems with reservations, including last-minute cancellations and unavailability of reserved vehicles.
Overall Experience
Most customers expressed satisfaction with their rental experience, highlighting quick service and ease of the rental process.
Management Response
Some reviews indicated dissatisfaction with upper management's handling of issues, particularly regarding accountability for vehicle towing incidents.
- KGKerry Gaschler1 day ago1.0Hardly any vehicles on the lot. Car I was placed in smelled so bad of cigarette smoke. And no vehicles to be placed in even called another Enterprise with the same issue no vehicles to rent.
- JWjames wood3 days ago5.0The staff here is invaluable and friendly. They do their best to accommodate every time. I frequent them at least once a month.
- MGmatt grose3 days ago5.0Quick, easy process. Friendly employees.
- JWJett williamsonNov 9, 20255.0The rental process was clean, clear and efficient. Would highly recommend Enterprise Rentals. The staff is most courteous and helpful.
- JPJoey POct 17, 20251.0Do not leave your car at enterprise will not protect your vehicle. I came back from a work trip to find that my vehicle was no longer in the lot. Apparently they did work out there and my car was towed. I wasn't contacted or given any chances to move my vehicle and i was left with a nice 2000 bill. Enterprise did not take any responsibility and pretty much shifted the blame on the company that did the work even though it is there lot and they specifically told me i could leave it there as long as i need. Keep in mind that I am like a platinum member who has rented cars all year through enterprise and they still had no desire to actually help me out for their mistake so that should tell you all you need to know. I will note The employees are nice and they were surprised by it. I think this was a upper management Just not caring situation. Update: customer support isn't possible to get a hold of, the store itself is shifting, blame and doing nothing. I think it's crazy that they tell you that you can leave your car there then when it gets towed off there property they take no responsibility. Pretty much my only option now is to pursue legal advice to get a resolution.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Steubenville offer?
They offer a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
Where is Enterprise Rent-A-Car located in Steubenville, OH?
It is located at 2207 Sunset Blvd, Steubenville, OH 43952.
What are the operating hours for Enterprise Rent-A-Car in Steubenville?
Monday to Friday, they are open from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Steubenville?
You can reserve your rental car online at their website or visit their location directly.
What payment methods are accepted at Enterprise Rent-A-Car in Steubenville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Steubenville offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Steubenville minority or women owned?
Yes, this location is owned by women.
Which car rental agencies are near Enterprise Rent-A-Car in Steubenville?
Alamo is a nearby car rental agency if you're comparing options or need additional services.
What dining options are available near Enterprise Rent-A-Car in Steubenville?
You can find local eateries like Pittera Pizza and Papa John's Pizza nearby, great for grabbing a meal before or after your rental.
Are there any conveniences or services near Enterprise Rent-A-Car in Steubenville to assist visitors?
Nearby services include Verizon and TCC Verizon Authorized Retailer for mobile accessories, as well as beauty salons like Intrigue Hair Salon and ColorBar Salon.